Accounts Receivable Specialist
The Umstead Hotel & Spa • Cary, NC • Full Time • $25–$28 / hour
Posted on Fri, Sep 4, 2026
Reports to: Accounting Manager
Role:
Experienced and detail-oriented Accounts Receivable Specialist to support our finance team. This role is critical to maintaining accurate guest, group, and corporate billing, ensuring timely collections, and upholding the financial standards expected in a high-end hospitality environment.
The ideal candidate brings strong AR fundamentals, hospitality experience, and a calm, professional approach when working with internal departments and external clients.
The AR Specialist is responsible for assisting with accounts receivable and cashiering activities at the Umstead Hotel & Spa. Duties include, but are not limited to:
- Process and post payments received via check, ACH, wire transfer, and credit card – Apply payments accurately to guest, group, banquet, and corporate accounts – Reconcile daily cashiering activity and investigate discrepancies – Prepare and balance daily deposit reports – Maintain organized records of all payment transactions.
- AP invoices for SPA and Gift shop
- Assist with issuing invoices for group, banquet and catering – Verify charges against contracts, BEOs, and folios prior to posting – Follow up on missing documentation or discrepancies
- Work closely with Front Office, Sales, Catering, and Banquets to resolve billing issues – Communicate professionally with internal teams and external clients regarding payment status – Escalate unresolved discrepancies to Accounts Receivable leadership
- Invoicing and processing payments for Transient Accounts
- Processing and recording Direct Bill Applications
- Assisting other hotel departments with accounting questions and/or needs
- Respond to guest requests about invoices and payments according to five-star guidelines
- Continuously look for opportunities to streamline processes, increase accuracy and reduce processing time
- Assist with aging reports and payment tracking – Support month-end closing activities related to accounts receivable – Perform other accounting and administrative duties as assigned
Additional Information for Success
- Adhere to hotel’s appearance standards
- The ideal candidate will have the following qualities:
- Guest focused
- Maintain integrity at all times
- Strong ability to multi-task and prioritize
- Team oriented
- Ability to communicate clearly and accurately
- Positive, can-do attitude
Qualifications
- 2+ years of accounts receivable or accounting experience
- Prior hospitality or hotel accounting experience strongly preferred
- Proficiency with accounting systems and hotel PMS platforms (Opera experience a plus)
- Strong Excel skills, including sorting, formulas, and reconciliation workflows
- Excellent attention to detail and organizational skills
- Professional communication skills with a service-first mindset
- Ability to manage multiple priorities in a deadline-driven environment
More live accounts_receivable_specialist roles
- Accounts Receivable Clerk / Specialist at Recutify — Montreal, Quebec, Canada
- Accounts Receivable Clerk PT at Simera — San Francisco, US
- Accounts Receivable Clerk at Simera — San Francisco, CA, United States
- Accounts Receivable Specialist at Simera — San Francisco, United States of America
- Accounts Receivable Specialist PT at Simera — San Francisco, CA, US
- Accounts Receivable Specialist (Part-Time) at Simera — San Francisco, California, United States
- Accounts Receivable Representative at Cintas — Nevada, US
- Accounts Receivable Clerk RO at Simera — San Francisco, United States
- Accounts Receivable Specialist at Geoprobe Systems — Salina, Kansas, US
- Accounts Receivable at Admiral Beverage Corporation — Salt Lake City, United States
- Accounts Receivable Specialist at Jubilee Housing — Washington, DC, United States
- Accounts Receivable at Meta — Albuquerque, New Mexico, United States
- Accounts Receivable Specialist at SHM — Okemos, MI, United States
- Accounts Receivable at SHM — Okemos, Michigan, United States
- Accounts Receivable Specialist at The Umstead Hotel & Spa — Cary, NC, United States
- Accounts Receivable Specialist RO at Simera — San Francisco, US
- Accounts Receivable Specialist at Artemax — New Berlin, Wisconsin, United States
- Cash Application Specialist I at GreatAmerica — Cedar Rapids, Iowa, United States
- Cash Application Specialist at Reece — Addison, Texas, United States
- Office of Student Account - Accounts Receivable Analyst at High Point University — High Point, North Carolina, United States
- Accounts Receivable Specialist at Ensign Services — Irvine, CA, US
- Junior Accounts Receivable Coordinator at Evertz Microsystems Limited — Burlington, ON, Canada
- Accounts Receivable Specialist at United Contractor Services — Kennesaw, Georgia, United States
- Accounts Receivable Specialist at Geotab — Krakow, Poland - Poland
- Accounts Receivable Associate at HD Supply Management — Philadelphia, PA, United States
- Accounts Receivable Specialist at Ocorian — Moka, MU
- Accounts Receivable Specialist EMEA at Topcon Europe Medical — Capelle aan den IJssel, Netherlands
- Accounts Receivable Specialist at Peak Trust Company — Las Vegas, NV, United States
- Accounts Receivable Specialist at Amsurg — Columbia, Tennessee, United States
- Accounts Receivable Specialist at Blue Cross and Blue Shield of Louisiana — Baton Rouge, Louisiana, United States
- Accounts Receivable Coordinator (Remote) at Teaching Strategies (Remote)
- Cash Application Specialist at Michael Baker International (Remote)
- Accounts Receivable Specialist at Cumming Management Group — Murrieta, California, United States
- Accounts Receivable Analyst (Fixed Term) at Shutterstock (Remote)
- Accounts Receivable Specialist (AR) at Dungarvin — Mendota Heights, Minnesota, United States
- Accounts Receivable Specialist at Chadwick-BaRoss — Westbrook, Maine, United States
- Accounts Receivable Administrator (1-Year Position) at Sutton Public Schools — Sutton, Massachusetts, United States