Collections and Billing Specialist

At Prisma, formerly Vivid Ink, we rely on a meticulous financial system to drive business forward. Our billing department keeps that system running smoothly by invoicing customers on a timely basis. The billing specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners.

Responsibilities:

• Process invoices in compliance with financial policies and procedures
• Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Understand expense accounts and cost centers
• Understands customer issues around the billing processes
• Collections on delinquent accounts
• Weekly reporting to CFO
• Posting payments

Qualifications/Skills:

• Candidates should possess strong debt collection and cash collection skills, including experience with accounts receivable and past-due account management.
• Candidates should possess excellent communication and customer service skills to interact professionally with clients and internal teams.
• Candidates should possess foundational finance skills, such as understanding invoices, payment terms, reconciliations, and basic accounting principles.
• Candidates should possess strong attention to detail, organizational skills, and the ability to prioritize multiple accounts and deadlines.
• Proficiency with billing software, ERP or accounting systems, and Microsoft Office (especially Excel) is beneficial.
• Experience in a collection, billing, or accounts receivable role, preferably in a corporate or agency environment, is beneficial.

Key Competencies:

• critical thinking and problem-solving skills
• planning and organizing
• time management
• attention to detail
• decision-making
• listening skills
• communication skills
• persuasiveness
• teamwork
• adaptability
• stress tolerance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Billing or Accounts Receivable: 1 year (Preferred)
• AR Collections: 4 years (Required)

Location:

• Baton Rouge, LA 70815 (Preferred)

Work Location: In person