Accounts Receivable Specialist

Reports to: Accounting Manager

Cooperates with: All Departments

Primary Responsibility: To collect and process customer payments while maintaining accurate accounts receivable records and minimizing outstanding balances.

Specific Duties and Responsibilities:

• Maintain accurate accounts receivable records and ensure aging reports remain current and up to date.
• Review and process customer credit applications, obtain credit reports through Experian, and contact trade references to evaluate creditworthiness and establish appropriate credit limits.
• Determine and maintain customer credit limits in accordance with company policies and risk assessment guidelines.
• Monitor past-due accounts and initiate timely collection activities to minimize outstanding balances.
• Communicate with customers via phone, email, and written correspondence regarding overdue invoices, payment arrangements, and account status.
• Provide exceptional customer service by addressing billing, invoice, account statement, and payment-related inquiries promptly and professionally.
• Audit and fulfill requests for customer account information and supporting documentation.
• Provide vendor documentation and compliance-related records as requested by customers.
• Set up and maintain customer accounts within the ERP system, including coordinating with Customer Service to process tax exemption documentation.
• Collaborate with team members who process AR invoices to investigate and resolve payment discrepancies, disputes, and past-due account issues.
• Collect, verify, and maintain sales tax exemption certificates to ensure compliance with applicable tax regulations.
• Ensure customer account records are accurate, complete, and updated in accordance with company standards and regulatory requirements.

Qualifications:

• High school diploma or GED required; Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Previous experience in credit analysis or management, collections, accounts receivable, or a related financial role preferred.
• Strong communication, customer service, and negotiation skills with the ability to build positive customer relationships.
• Proficient in Microsoft Office applications, particularly Excel, and experienced with accounting and ERP systems.
• Excellent attention to detail with a high level of accuracy in data entry, record maintenance, and financial documentation.
• Strong analytical and problem-solving abilities, with the capacity to assess credit risk and resolve account discrepancies.
• Ability to manage multiple priorities, work independently, and collaborate effectively in a fast-paced environment.
• Commitment to ethical conduct and compliance with company policies and regulations.

What's In it For You:

• Health, Dental & Vision Insurance
• Annual Bonus Program
• $350 Annual Wellness Credit
• Flexible Spending Account (FSA)
• 401k with match up to 5%
• Life insurance
• Disability insurance
• 5 days of paid sick leave annually
• 15 days PTO annually (prorated based on start date)

Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.