Accounts Receivable Representative
AuditFriendly Careers ‚Ä¢ New York, New York ‚Ä¢ Full Time ‚Ä¢ $22–$24 / hour
Posted on Fri, Aug 14, 2026
- Provide a high level of customer service to our residents via email ticketing system and timely telephone interaction with polite resolution; regular and timely communication updates are required through to closure.
- Perform daily lease administration functions to process move-ins, move-outs and renewals on a timely basis into the operating system with accuracy, completeness and timelines
- Execute vacates within the 14-day regulatory timeframe; all move-out charges properly applied against the security deposit with remaining refund generated and issued via EFT or check
- Process required banking information for creation of or withdrawal of security deposit funds at the tenant level during the move-in and move-out cycle, respectively, with reconciliation of data between the bank and the operating systems
- Assist with certain accounts receivable activities, including verification letters, billing and payment discrepancies, and processing of returned checks
- A passionate person who believes in helping others win by providing the resources and development necessary to grow.
- An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
- An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team’s objectives.
- Authentic. Bring your best self to work, let’s do something amazing.
- Flexible knowing and expecting that things change and that’s what makes our business stronger.
- Basic understanding (2+ years) in tenant Accounts Receivable.
- A proven track record of delivering results is required.
- General comfort with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.);
- Working knowledge of real estate operating systems, in particular MRI
- A strong analytical ability to collect and interpret information to solve complex problems, including tenant ledgers adjustments
- Prior customer service experience essential to manage multiple customer needs
- Excellent verbal and written communication skills.
- Superior time management and organizational skills.
- Ability to multi-task under high pressure in a fast-paced environment.
- Fanatical discipline and relentless desire to do what needs to be done.
- A love for doing what others won’t and solving very difficult problems.
- A desire to grow and take on ever increasing responsibility.
- A flexible schedule, as occasional overtime will be required.
- Doing any, or all of that, in a multi-family environment would be good too.
- Family care benefits like parental leave, adoption assistance and fertility reimbursement.
- Personalized development programs with our dedicated L&D team.
- 401(k) plans and matching (with no vesting period), life and AD&D benefits, ID theft coverage, financial planning and legal advice, will creation, and tax prep assistance.
- A range of medical, dental and vision plans (of course)
- Short/long term disability, flexible/health savings accounts and commuter benefits.
- Mental and emotional support services like ginger and Headspace, which provide access to guided workouts, meditations, music and more.
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