Payroll and Benefits Manager
HSO Group • Full Time
Posted on Thu, Nov 12, 2026
As a Payroll and Benefits Manager you can expect to...
- Oversee accurate, compliant, and timely end-to-end payroll and variable compensation processing in BambooHR for a professional services organization with more than 400 remote employees.
- Ensure compliance with federal, state, and local payroll tax regulations across multiple jurisdictions, including executing FLSA audits and classification updates.
- Partner with Finance and HR to reconcile payroll accounts, resolve discrepancies, and prepare reports covering earnings, taxes, deductions, leave, disability, and non-taxable wages.
- Manage approved employee reimbursements, including processing payments, tracking taxable reimbursements, reconciling expense and payroll records, maintaining audit documentation, and identifying duplicate submissions, policy violations, or unusual claims.
- Respond to payroll and reimbursement inquiries, serving as a point of escalation for disputes and exceptions while providing employees with clear guidance on time and expense procedures.
- Manage day-to-day benefits administration, including enrollments, changes, terminations, carrier updates, eligibility questions, and employee inquiries for a self-funded health benefits plan.
- Serve as the operational liaison to benefits carriers and third-party administrators, resolving routine eligibility and file issues and escalating complex situations when appropriate.
- Deliver monthly new-hire benefits orientation sessions and support benefits- and payroll-related onboarding and offboarding activities.
- Prepare annual ACA reporting, coordinate required data with vendors, support ERISA, ACA, HIPAA, and COBRA compliance, and provide payroll documentation and data for the annual 401(k) audit.
- Identify and implement improvements to payroll, benefits, reimbursement, documentation, and employee support processes while contributing to additional HR projects.
You’re great at...
- Managing complex payroll and benefits activities independently while balancing multiple priorities and deadlines.
- Maintaining a high level of accuracy, organization, and attention to detail across payroll, benefits, expense, and compliance records.
- Interpreting and applying federal, state, and local payroll tax and labor regulations across multiple jurisdictions.
- Collaborating cross-functionally with HR and Finance teams, as well as benefits carriers, third-party administrators, and other vendors.
- Communicating clearly and professionally with employees and external partners regarding payroll, benefits, eligibility, claims, and reimbursement matters.
- Investigating discrepancies, resolving problems, and remaining clear and calm under pressure.
- Learning new concepts, systems, and processes quickly and thoroughly.
- Working confidently and independently while knowing when to escalate complex matters.
- Supporting the company’s mission and shared values through responsive, accurate, and employee-focused service.
Sound interesting? If so, you’ll have...
- A bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field, or equivalent experience.
- At least five years of experience in payroll and benefits administration, preferably within a multi-state environment.
- Proficiency with payroll systems such as ADP or Paylocity and experience working with HRIS platforms; BambooHR experience is highly desirable.
- Demonstrated success managing payroll tax compliance and registration across multiple U.S. states.
- Experience supporting 401(k) audits and working with expense reimbursement platforms.
- A deep understanding of federal and state labor and payroll tax regulations, as well as ACA, ERISA, HIPAA, and COBRA requirements.
- Knowledge of self-funded health benefits plans and their related compliance requirements.
- Familiarity with payroll and benefits regulatory reporting and compliance.
- Experience in a professional services organization or remote workforce environment, preferred.
- A Certified Payroll Professional designation or another relevant certification, preferred; CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification is a plus.
The Perks
We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.More live payroll_specialist roles
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