Billing Specialist
Boys & Girls Clubs of Delaware • Full Time
Posted on Tue, Oct 13, 2026
For over 90 years, Boys & Girls Clubs of Delaware has impacted thousands of lives across Delaware. We are the largest licensed provider of childcare in Delaware and the only statewide Boys & Girls Club in the nation.
Each and everyday girls and boys are left to find their own recreation and companionship. An increasing number of kids are at home with no adult care or supervision. Young people need to know they have a place in their community where they can go. Clubs provide a safe haven for youth, allow them to meet with friends and be a part of positive peer groups. Club programs teach life skills, conflict resolution and focus on the development of character. Clubs also provide members with positive role models and a nurturing environment that help improve decision-making skills. Job Summary The Billing Specialist manages family billing, payments, and account follow-up for the NC South Clubs. The position maintains accurate family accounts in MyClubHub, resolves billing questions with parents and guardians, and works with Club Directors to ensure billing reflects enrollment and attendance. Essential Functions:
- Maintain accurate family billing and payment records in MyClubHub for all NC South Clubs.
- Work with Club Directors to confirm billing matches enrollment, attendance, and program changes.
- Process and record payments, balances, and account updates.
- Review account balances regularly to identify past-due accounts and discrepancies.
- Contact parents and guardians about billing, payments, past-due balances, scholarships, and membership expirations.
- Assist families with payment options and billing questions; escalate complex or disputed issues to the Area Operations Supervisor.
- Process scholarship requests and maintain scholarship documentation.
- Issue account statements monthly and as needed.
- Prepare billing, scholarship, and POC data for monthly reporting, including MSR and POC submissions, for supervisor review.
- Maintain member records required for licensing and reporting in MyClubHub.
- Make no discounts, waivers, adjustments, or payment plans without Area Operations Supervisor approval.
- Follow all organizational financial management and cash handling policies.
- High school diploma or equivalency.
- One (1) year of experience in billing, accounts receivable, customer accounts, or related data work preferred.
- Demonstrated proficiency in Word, Excel, and Outlook; database experience preferred; MyClubHub experience a plus.
- Strong customer service skills, including handling difficult conversations about money with tact.
- High attention to detail and accuracy.
- Must be able to pass an FBI clearance, State of Delaware Criminal History Background Check, National and State Sexual Abuse Registry check, and National and State Child Abuse Registry check per DelaCare regulations.
- Maintain a high energy level.
- Frequently lift, carry or otherwise move and position objects weighing up to 25 pounds when preparing rooms for activities.
- Typically bend, stoop, walk and sometimes run while interacting with children in various activities throughout the day.
- Ability to perform duties effectively under stressful conditions; ability to make decisions quickly and accurately with tact and impartiality.
- Ability to understand and follow verbal and written instructions and communicate effectively both verbally and in writing.
- Medical, Vision, and Dental Insurance/Pharmacy Coverage for individual & immediate family
- Flexible Spending Accounts (FSA)
- 401(k) with Employer Match
- Paid Time Off
- Free childcare for school-aged children based upon site availability
- Life Insurance Coverage
- Short- & Long-Term Disability
- Employee Assistance Program
More live billing_specialist roles
- Billing Specialist - REMOTE at Prime Therapeutics (Remote)
- Billing Specialist at Fire Systems of Michigan — Novi, MI, US
- Resident Billing Specialist at Quincy Village — Waynesboro, Pennsylvania, United States
- Billing Specialist at Red Violet — Boca Raton, Florida, United States
- Medical Billing Specialist at Hospital Linked Management — Gretna, Louisiana, United States
- Billing Specialist at Beacon Clinic — Coeur d'Alene, ID, United States
- Accounts Payable & Billing Specialist at Integrus — Spokane, Washington, United States
- Billing Specialist at Berkeley Research Group (Remote)
- Billing Specialist — Las Cruces, New Mexico, United States
- Project Manager Assistant - Billing Specialist at Benchmark Group — Dallas, Texas, United States
- Billing Specialist at Schnabel Engineering — Glen Allen, Virginia, United States
- Sr Billing Specialist at A/Z Corporation — North Stonington, CT, US
- Billing Specialist at Bridge Specialty Group (Remote)
- Referral and Billing Specialist at Ascend Rehab Services — Union City, CA, US
- Billing Specialist at American Dream Auto Protect — Edison, New Jersey, United States
- Corporate Billing Specialist at Capital Consultants Management Corporation — Scottsdale, AZ, United States
- Billing Specialist at Park Avenue Center — Minneapolis, MN, United States
- Accounts Payable & Billing Specialist at The Odyssey Preparatory Academy — Buckeye, Arizona, United States
- Accounting / Billing Coordinator at Erickson Senior Living — Overland Park, Kansas, United States
- Senior Legal Billing Specialist at Opensity Solutions — Phoenix, Arizona, United States
- Legal Billing Specialist at Weierlaw — Tukwila, WA, US
- Billing Specialist- Remote at Prime Therapeutics — Home
- Senior Billing Specialist at Ensemble Health Partners — 2 Locations
- Billing Specialist - 100% On-Site at Guardian Pharmacy Services Management — Grand Rapids, Michigan
- Phs Billing Analyst Ii at Standard Insurance Company — Portland, OR
- Billing Specialist - Work Well at Community Health Systems — Hattiesburg, MS, United States
- Billing Specialist at Advisors Excel — Topeka, Kansas, United States
- Billing Specialist at Nulton Diagnostic & Treatment Center — Johnstown, Pennsylvania, USA
- Billing Specialist Ii at AECOM — Bengaluru, KA, IN
- Billing Specialist at Deerfield Management Companies — Durham, North Carolina, United States
- Medical Billing Specialist at Desai Eye Care — Lafayette, LA, United States
- Billing Specialist - Business Insurance at Marsh McLennan — Overland Park - College
- Offsite Billing Coordinator-Multispecialty, Jackson Heights, Queens, New York, Full-Time, Days, Union at Mount Sinai Health System — United States
- Billing Specialist I at Cox Communications — Cherryville NC
- Billing Analyst at thyssenkrupp Materials — Southgate - Heritage Place
- Group Housing Billing Coordinator at Marriott Hotels Resorts — San Antonio, TX, United States
- Billing Specialist at Kensoft — Lewisburg, Pennsylvania, United States
- Pharmacy Technician - Billing Specialist at Guardian Pharmacy Services Management — Englewood, Colorado, United States
- Billing Specialist at Salvation Army Careers — Seattle, Washington, United States
- Medicaid Billing Specialist at Lyric National — Lincolnwood, Illinois, United States
- EPIC Medical Billing Specialist at Altus Pediatric Billing (Remote)
- Agency Billing Specialist at Unitek Learning — Irvine, California, United States
- Billing Specialist (Collector) at Acadia Healthcare (Remote)
- Billing Specialist at CommonSpirit Health — Pendleton, Oregon, US
- Medical Billing Specialist - DME at Quest Health Solutions — Bozeman, MT, US
- Medical Billing Specialist at Quest Health Solutions — Bozeman, Montana, United States
- Medical Billing Specialist, DME at Quest Health Solutions — Bozeman, Montana, United States
- Customer Support & Billing Specialist | Fleet Cards at Retif Oil & Fuel — Harvey, Louisiana, US
- Customer Support & Billing Specialist at Retif Oil & Fuel — Harvey, Louisiana, United States
- Pharmacy Billing Specialist at Guardian Pharmacy Services Management — Grand Rapids, Michigan, United States
- Billing Specialist at Wright Service — West Des Moines, Iowa, United States
What the data says about this job
- Advertised pay for Billing Specialist: a median of $50,002 across 2,584 priced postings. Explore the market
Measured from employers' own postings and public filings. How we measure