Billing Specialist

Why Join Us? 

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description:

Beacon has an excellent opportunity available within our clinic as an Billing Specialist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you! 

The Biller is responsible for ensuring accurate and timely patient billing, auditing claims, resolving billing errors, and coordinating communication between billing systems, patients, insurance companies, and internal teams. This role requires attention to detail, effective communication, and the ability to manage multiple tasks efficiently to optimize revenue and patient satisfaction. 

Duties/Responsibilities:

• Support efforts to ensure error-free patient billing processes.  

• Conduct daily audits of claims to identify errors, prevent lost revenue, and anticipate potential billing delays.  

• Communicate billing discrepancies requiring corrective measures to appropriate staff and supervisors.  

• Act as a liaison between billing software/systems and the Beacon team for front-end billing issues and accounts receivable (AR) queries.  

• Complete routine and priority tasks within departmental deadlines.  

• Assess accounts for completeness and accuracy; follow up on missing or incorrect billing information to ensure proper patient responsibility.  

• Utilize online portals efficiently to gather claim details and resolve inbox tasks within a week.  

• Review and manage the AR bucket weekly and address any open accounts, including those for deceased patients.  

• Support processes for deceased patients to include sympathy cards, AR resolution, family support, and probate etc. 

• Participate in special projects assigned by the CFO and Patient Access Manager.  

• Collaborate with the Patient Access Manager to develop improved processes for billing submissions and AR resolution.  

• Demonstrate ongoing professional development, including continuing education efforts.  

• Perform duties independently with minimal supervision. 

Required Skills/Abilities:

• Compassionate and caring bedside manners. 

• Excellent attention to detail and ability to balance competing priorities. 

• Strong written and verbal communication. 

• Previous experience in insurance verification, patient intake, or a similar role in a healthcare setting is preferred. 

• Knowledge of medical terminology, insurance policies, and healthcare regulations. 

• Strong attention to detail and the ability to manage multiple tasks effectively. 

• Excellent customer service and communication skills, both verbal and written. 

• Proficiency in using electronic health records (EHR) and insurance verification software. 

• Ability to work independently and collaboratively within a team environment. 

Education:

• High school diploma or equivalent; associate degree in healthcare administration or related field preferred. 

Benefits:

• Paid Time Off program
• 8 paid, closed-clinic holidays
• Health Insurance, including medical, dental, and vision
• 401(k) Plan
• Annual Professional Development Fund
• Employee Assistance Program
• Short-term, Long-term, and Life Insurance

Pay: Starting at $22/hour

Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.