Accounts Receivable Specialist and Billing/Phone Queue Representative
Center for Sports Medicine & Orthopaedics • Remote • Full Time
Posted on Thu, Nov 12, 2026
The Center for Sports Medicine & Orthopaedics is Chattanooga's leading provider of multi-specialty orthopaedic care since 1979. We have 12 convenient locations in Chattanooga, North Georgia, and the surrounding area. We offer advanced sports medicine, orthopaedics, surgery, physical and occupational therapy, and sports training.
The person in this position will serve as the primary point of contact for patient billing inquiries while managing self-pay accounts receivable activities. This individual will be responsible for answering incoming billing calls, resolving patient account concerns, collecting payments, establishing payment plans, and actively working self-pay accounts to reduce outstanding receivables. The person in this role will promote excellent customer service while supporting the organization's revenue cycle and financial goals.
Previous experience handling customer service in a medical phone queue environment preferred. Strong and effective communication skills when interacting with patients is required. Ability to uphold and promote the company's Culture of Excellence framework is expected, with a focus on patient care, professionalism, and integrity.
Full-time benefits include 401(k), health insurance, dental insurance, vision insurance, disability insurance, flexible spending account, life insurance, and paid time off.
Remote position - must be within 90-mile radius of Chattanooga, TN.
No nights/weekends.
AuditFriendly salary estimate
The employer did not post a salary for this role. Based on AuditFriendly's salary intelligence model (comparable live postings, role, seniority, and location), we estimate base pay of $41,000–$55,000 per year (median ~$48,000). This is an AuditFriendly estimate, not an employer-provided figure.
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What the data says about this job
- Advertised pay for Accounts Receivable Specialist in Remote - US: a median of $48,599 across 244 priced postings. Explore the market
Measured from employers' own postings and public filings. How we measure