Accounts Receivable Specialist II

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion, and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Terros Health is pleased to share an exciting and rewarding opportunity for an Accounts Receivable Specialist II working at our Earll Administrative Office location in Phoenix, AZ.  Reporting to the Director of Revenue Cycle, the ideal individual is flexible, compassionate, and professional.  The successful individual will possess at least 3+ years’ medical and/or behavioral billing experience, especially in account and payment reconciliation and at least 1+ years’ experience with medical and/or behavioral billing experience, especially in accounts and payment reconciliation.

HOPE  ~  HEALTH  ~  HEALING

Terros Health is hiring an Accounts Receivable Specialist II at our Earll Administrative Office location in Phoenix, AZ.

High School Diploma or GED Equivalent

3+ Years’ Medical and/or Behavioral Billing Experience

3+ Years' Experience with Medical Terminology and Using an Electronic Medical Record and Billing System

Full-Time, Employed

Monday-Friday, 8am-5pm

No Weekends

Accounts Receivable Specialist II is responsible for assisting with the reconciliation of payments for patient charges. As a level II, this position will handle more complex projects and workload and may train and mentor teammates.

• Work current claims for rebilling purposes
• Correct errors on denied claims and resubmit claims
• Complete claims review projects and related necessary action steps
• Review accounts for payments and adjustments to ensure appropriate balance
• Proactively engages in process improvement on a continuous basis, including using available resources to resolve problems timely and effectively. 
• Train and mentor teammates
• Assist manager with tracking denial trends, claims issues, and the identification of resolutions and action items
• Ensures timely, high quality work completion via tracking and trending projects and workload across the team

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance

• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential

• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually

• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program

• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

• High School diploma or equivalent
• 3+ years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation
• 3+ years’ experience with medical terminology and using an electronic medical record and billing system
• Demonstrated knowledge of HCPC’s, CPT, and diagnosis coding
• Intermediate knowledge of Microsoft suite, especially excel functions and tools
• Experience interacting with external payers and stakeholders
• Experience mentoring and training others on claims and/or coding functions
• Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.