Accounts Receivable and Billing Clerk

Join Our Team

Symons Fire Protection is seeking a detail-oriented and dependable Accounts Receivable & Billing Clerk to join our team. In this role, you will support the company's financial operations by preparing invoices, processing payments, maintaining customer accounts, and assisting with collections. We are looking for someone who is organized, accurate, and committed to providing excellent customer service while helping ensure the timely collection of company revenue.

Key Responsibilities

As an Accounts Receivable & Billing Clerk, you will:

• Prepare, review, and distribute customer invoices accurately and on time.
• Process incoming customer payments in accordance with company policies and procedures.
• Prepare and submit customer-specific billing forms through online portals when required.
• Complete and distribute payment releases and other required billing documentation.
• Send preliminary notices, file mechanics liens when necessary, and monitor filing deadlines.
• Maintain accurate customer account information, payment records, and account balances within accounting and project management software.
• Monitor accounts receivable aging reports and identify delinquent accounts.
• Contact customers regarding past-due invoices, send payment reminders, and assist with collection efforts.
• Investigate and resolve customer billing questions and account discrepancies.
• Prepare and distribute customer account statements as needed.
• Perform job reconciliations using Microsoft Excel.
• Generate weekly accounts receivable and billing reports as directed by the Controller.
• Maintain financial records while following established accounting procedures and internal controls.
• Provide professional customer service to internal and external customers.
• Answer and direct incoming call on the company's main phone line as needed.
• Assist with general office and administrative duties as required.
• Reliable and predictable attendance is an essential function of this position.

Job duties and responsibilities may change based on business needs.

Qualifications

The ideal candidate will have:

• High school diploma or GED (or equivalent combination of education and experience).
• Six months to one year of accounts receivable, billing, bookkeeping, or related accounting experience preferred.
• Working knowledge of basic accounting principles and accounts receivable processes.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Experience with accounting software; Sage 100 Contractor experience is preferred.
• Experience using or willingness to learn Paycom and BuilderTrend.
• Strong mathematical, organizational, and analytical skills.
• Excellent attention to detail and accuracy.
• Strong customer service, communication, and problem-solving skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive financial information with professionalism.
• Ability to work independently and as part of a team.
• Ability to read, write, and communicate effectively in English.

Training Requirements

The following training must be completed within the first 90 days of employment if not already completed:

• Paycom
• Sage 100 Contractor
• BuilderTrend
• Company billing and accounts receivable procedures

Physical Requirements

This position requires the ability to:

• Sit for extended periods while working at a computer.
• Occasionally stand and walk throughout the office.
• Use hands and fingers to operate a computer, calculator, telephone, and other office equipment.
• Lift and carry office materials and files weighing up to 15 pounds.
• Reach, bend, and stoop as needed to access files and office equipment.
• Maintain visual acuity necessary to review financial documents and computer screens.
• Communicate effectively in person, by phone, and through written correspondence.

Why Join Symons Fire Protection?

At Symons Fire Protection, we value accuracy, teamwork, and exceptional customer service. As an Accounts Receivable & Billing Clerk, you'll play an important role in supporting the financial health of our company while working in a collaborative environment that encourages professional growth and development.

If you're organized, dependable, and enjoy working in a fast-paced office environment where your attention to detail makes a difference, we'd love to hear from you.

Apply today and become part of a team dedicated to protecting lives and property through quality fire protection solutions.