Quality & Compliance Manager

R10104257 Quality & Compliance Manager (Open)

Location: Lawrenceville, GA - Sever Rd - Cust. installations

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Quality & Compliance Manager in Lawrenceville, GA! We are looking for you!

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.

The Quality & Compliance Manager serves as a vital technical and operational quality champion and trusted partner for the Airgas Process Gases (APG) business unit and customer sites. Reporting directly to the Director of Quality and Compliance, this position is responsible for advancing continuous quality improvement, maintaining rigorous regulatory compliance, standardizing analytical laboratory instrumentation, and nurturing a culture of safety across the supply chain. This dual-focus role bridges high-level strategic quality stewardship with front-line field collaboration—championing product specifications, conducting internal and external audits, establishing sustainable corrective action programs (CAPA), coordinating customer quality agreements, and fostering complete alignment with corporate safety pledges. Ideally, you reside within a reasonable driving distance of a major national airport to facilitate regular travel supporting nationwide field operations.

Job Duties:

Quality Management Systems (QMS) & Strategic Improvement Program Governance:

• Develop, implement, and support Total Quality Management (TQM) and Quality Assurance programs to ensure all specialty, medical, industrial, and food-grade gas products meet exacting reliability and high-purity standards.

Modernization & Benchmarking:

• Adopt tech-forward quality strategies, including electronic Quality Management Systems (eQMS), automated quality control methods, and real-time performance tracking to establish benchmarks and track key performance indicators (KPIs).

Change Control & Governance:

• Facilitate and oversee change control procedures and Management of Change (MOC) processes to maintain product integrity and customer alignment across all facilities.

Executive Reporting:

• Analyze, synthesize, and present comprehensive performance summaries and reliability insights to executive leadership on a monthly basis.

Regulatory Compliance, Audits & Corrective Actions (CAPA)

• Regulatory Adherence: Ensure comprehensive organizational compliance with applicable federal, state, and local regulatory bodies, including FDA (food-grade and USP regulations), OSHA, DOT, EPA, ISO (ISO 9001:2015, ISO 22000), GFSI, and CGA (Compressed Gas Association) standards.
• Audit Execution: Schedule, coordinate, and conduct remote and on-site internal and external audit plans for processing plants, distribution hubs, and laboratory facilities. Serve as the primary, supportive point of contact during official regulatory audits.
• RCA & CAPA Standardization: Guide collaborative Root Cause Analyses (RCA), Failure Mode and Effects Analyses (FMEA), and hazard analyses following quality non-conformances, implementing sustainable corrective and preventive actions (CAPA) to prevent recurrence.

Technical Laboratory Operations & Analytical Instrumentation

• Analytical Instrumentation Expertise: Troubleshoot advanced analytical instrumentation, performing technical equipment repairs as supported by individual skill, knowledge, and mechanical aptitude.
• Water Treatment & Equipment Standardization: Coordinate analytical testing for raw materials and specialized water treatment processes (including reverse osmosis [RO] and electrodeionization [EDI]). Standardize laboratory equipment stacks across facilities and perform routine technical troubleshooting and minor repairs.

Field Operations, Safety Culture & SOP Alignment

• Safety Culture Integration: Exemplify, inspire, and foster shared commitment to the Airgas Safety Pledge, 12 Life Saving Rules, and active Health, Safety, and Environmental (HSE) policies.
• SOP Development & Field Support: Author, review, and harmonize Standard Operating Procedures (SOPs) for bulk gas distribution, cylinder filling, customer tank installations, and technician safety.
• Supply Chain Assurance: Oversee contractor compliance packages, raw material quality controls, and supply chain quality assurance across regional facilities.

Customer Quality, Commercial Support & Incident Response

• Customer Complaints & Incident Investigations: Coordinate and guide thorough investigations into product quality non-conformances, contamination issues, and customer concerns, preparing clear incident reports and resolution plans.
• Commercial Support: Partner with sales leadership to review customer questionnaires, complete quality agreements, evaluate new market opportunities, and align product specifications with client expectations.
• Compliance Reporting: Prepare, compile, and submit required customer, state, federal, and local quality compliance reports.

Team Leadership, Training & Industry Engagement

• Staff Coaching & Supervision: Support, mentor, and foster the development of facility personnel, quality technicians, and departmental associates.
• Training Program Design: Design and coordinate engaging technical QA training modules and media to cultivate staff proficiency in quality procedures, safety behaviors, and regulatory requirements.
• Industry Committee Representation: Represent the business unit on industry committees (such as the CGA Carbon Dioxide committee) to help shape and translate industry standards into operational practices.

Are you a MATCH?

Required Qualifications:

• Bachelor’s degree from a four-year college or university, preferably in safety, engineering, chemistry, business management, or a related technical field or equivalent work experience.
• Minimum of 5 years of progressive quality management or laboratory operations experience within a chemical, industrial gases, or multi-site manufacturing environment.
• At least 3 years of direct experience leading audits and managing ISO quality systems.
• Deep expertise in Total Management, Lean Six Sigma, and modern Quality Engineering practices.
• Proficient in ISO 9001.2015, FSSC 22000 quality standards with lead auditor certification and experience leading an audit team.
• Solid working knowledge of regulatory requirements and compliance management systems across EPA, OSHA, FDA (particularly food-grade and USP gas regulations), DOT, ISO, GFSI and CGA regulatory requirements as they apply to the compressed gas industry.
• Proficiency in statistical analysis, mathematical quality tools, and laboratory data evaluation.
• Deep familiarity with analytical gas chromatography, NDIR, and gas purity testing.
• Self-driven professional with demonstrated supervisory acumen, skilled in driving organizational alignment, executing critical operational decisions, delegating key responsibilities, and establishing collaborative consensus across diverse stakeholder groups.
• Strong verbal and written communication skills, conflict resolution capabilities, cross-functional influencing skills, and proven time-management ability under deadline pressure.
• Excellent verbal and written communication, documentation, and follow-up skills.
• Strong computer proficiency in standard enterprise business applications (Google Workspace, and safety/compliance database software).
• Must be open and willing to travel on a national basis (~50% travel expectation), including overnight stays.
• A valid driver's license is required.
• Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future.

Preferred Qualifications:

• Prior experience supporting laboratory operations in an active production environment.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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