Accounts Receivable Clerk
Health Shared Services BC • Burnaby, British Columbia • Full Time
Posted on Wed, Nov 11, 2026
Please note: This position is with BC Shared Health Services (BCSHS), a separate employer from the Provincial Health Services Authority (PHSA). PHSA is providing recruitment services on behalf of BC Shared Health Services.
Job Summary:
BC Shared Health Services (BCSHS) is creating a more connected health-care system for British Columbia. By providing shared services that support health organizations across the province, we help strengthen the delivery of safe, high-quality care for people and communities.
Reporting to the Manager, Revenue Operations or designate, the Accounts Receivable Clerk invoices patients, medical service plans and other organizations. Identifies outstanding accounts and corrects discrepancies. Follows up on delinquent accounts through methods such as telephone calls, written reminders or referral to collection agency. Maintains and updates collection files and responds to inquiries regarding accounts.
Duties/Accountabilities:
- Invoices patients, medical service plans and other organizations for activities such as patient services, programs, lab tests, medical insurance claims, Alternative Payment Program claims, contract recoveries and provision of drugs.
- Processes invoices and related payments by performing tasks such as entering invoices and payments in batches, verifying batch totals with source documents, comparing payments received to the invoices recorded, identifies discrepancies and following up with patients or billing agencies.
- Prepares routine journal entries from a variety of source documents.
- Reconciles sub-ledger to general ledger control account by performing tasks such as reviewing data and identifying discrepancies, and making adjustments. 5. Review patient accounts age reports to identify reasons accounts are outstanding. Identifies discrepancies and makes adjustments.
- Performs follow-up on delinquent accounts by performing tasks such as making phone calls, sending written reminders or referring to a collection agency. Refers all recommended write-offs, transfer of delinquent accounts to collection agency, and alternate payment arrangements to the supervisor.
- Prepares collections listing and supporting documentation to transfer delinquent accounts to collection agencies.
- Maintains collection files, updates collection agencies when payments are received and answers questions regarding outstanding accounts.
- Assists with review of revenue variances and patterns by performing tasks such as collecting data and providing reports on areas such as invoice volumes and customer status.
- Performs other related duties as assigned.
Qualifications:
Education, Training and Experience
- Grade 12, successful completion of a recognized accounting course and two year’s recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to keyboard at 45 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to supervise
- Ability to operate related equipment.
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