Accounts Receivable Clerk

Accounts Receivable Clerk - BC Shared Health Services

Sechelt, BC

Please note: This position is with BC Shared Health Services (BCSHS), a separate employer from the Provincial Health Services Authority (PHSA). PHSA is providing recruitment services on behalf of BC Shared Health Services. 

Job summary

BC Shared Health Services (BCSHS) is creating a more connected health-care system for British Columbia. By providing shared services that support health organizations across the province, we help strengthen the delivery of safe, high-quality care for people and communities.

Within the context of a complex health care environment and under general supervision, this position is responsible to perform a variety of accounts receivable duties.  Receives and posts payments; prepares adjustments and journal vouchers, issues receipts.  Prepares and posts bills.  Reconciles and/or balances daily receipts and/or accounts to the general ledger.  Maintains collection files; follows up on delinquent accounts.  Prepares bank deposits. Runs and distributes system reports.  Maintains records, trust accounts, patient valuables and petty cash.  Responds to inquiries.  Investigates and clears discrepancies.

Duties and accountabilities

• Bills self-pay patient, out-of-province, WCB and similar sundry accounts; posts billing information such as charges for patient and medical agency accounts to the accounts receivable ledger and balances to the general ledger.   
• Receives payments; enters information into cash receipts journal, balances and summarizes journal and receivable accounts; matches and checks payments received against invoices and posts from journal to accounts receivable ledger.   
• Processes patient charges; checks that Admitting Discharge Transfer is accurate in establishing patient's financial responsibility, reviews codes to ensure that patient has been classified correctly, adjusts financial class grading of patient accounts when necessary or inputs patient charges into billing system; verifies data is entered correct.        
• Enters submissions and resubmissions such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC and LTC charges.  Distributes as appropriate.    
• Verifies invoices, statements and outpatient charge vouchers, admission and separation histories, etc. against source documents.  Investigates discrepancies; contacts patients, relatives, social workers, immigration officers and/or applicable hospital staff for missing data ensure accuracy.   
• Reconciles designated accounts; matches to payments received, refunds and invoices issued; identifies and investigates discrepancies. Prepares adjustment information such as vouchers and credit balance refunds to resolve.   
• Selects accounts for collection; prepares listings and supporting documentation to transfer delinquent accounts to collection agencies.  Maintains collection files; advises collection agency of payments and queries and provides additional information as required.    
• Follows up on delinquent accounts; initiates and responds to correspondence and telephone contacts with patients, agencies and insurers.  Traces accounts returned by Post Office.   
• Issues receipts for cash transactions; prepares bank deposits, balances and maintains daily receipts, records, petty cash account, etc.   
• Maintains extended care patient trust accounts; requests and receives deposits, processes charges and prepares patient trust account statements as required.   
• Updates patient agency information such as adjusting responsibility of payment information and lists of patients receiving outside services.    
• Runs system reports such as Master Log, Weekly Billing Month-end reports on a regular basis; enters required system commands and distributes reports.   
• Receives patient valuables; verifies contents of valuable envelopes and releases to patient on discharge according to BCSHS policies and procedures.   
• Responds to telephone and/or front desk inquiries on various issues relating to cashiering and/or designated accounts receivable portfolio.   
• Provides coverage and training at hospital sites throughout the lower mainland as required.    
• Performs other related duties as required.

Qualifications

• Grade 12, successful completion of a recognized accounting course and two years recent, related experience or an equivalent combination of education training and experience.

Skills and Abilities   

• Ability to keyboard 40 w.p.m. 
• Ability to communicate effectively both verbally and in writing. 
• Ability to deal with others effectively. 
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position. 
• Ability to organize work. 

Job Type: Temporary Full-Time (Until March 2027)
Wage: 29.24/hour
Location: 5544 Sunshine Coast Hwy, Sechelt, BC V0N 3A0
Closing Date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 (Monday to Friday)
Requisition #: 206651E

About BC Shared Health Services 

BC Shared Health Services (BCSHS) exists to help create a more connected, sustainable, and responsive health-care system for British Columbia. By bringing together shared services and expertise that support health organizations across the province, we help enable the delivery of safe, high-quality care for the people and communities we serve.

As a new provincial organization, BCSHS has a unique opportunity to shape the future of health care support services in B.C. We are building an organization grounded in collaboration, innovation, accountability, and service, creating streamlined systems and ways of working that strengthen health care delivery across the province.

When you join BCSHS, you become part of a team whose work has a province-wide impact. Our people are at the heart of everything we do and we are committed to creating an environment where employees feel valued, supported, empowered to grow, and inspired to make a difference. We strive to create a culturally safe workplace where all employees belong, and where reflection, learning, and meaningful action help drive positive change for our teams, our organization, and the health system as a whole.