Accounts Receivable Clerk
Health Shared Services BC • New Westminster, British Columbia • Full Time
Posted on Wed, Nov 11, 2026
Please note: This position is with BC Shared Health Services (BCSHS), a separate employer from the Provincial Health Services Authority (PHSA). PHSA is providing recruitment services on behalf of BC Shared Health Services.
Job Summary:
BC Shared Health Services (BCSHS) is creating a more connected health-care system for British Columbia. By providing shared services that support health organizations across the province, we help strengthen the delivery of safe, high-quality care for people and communities.
Reporting to the Supervisor, Accounts Receivable, the Clerk, Accounts Receivable maintains patient accounts, processes patient billings and claims, follows up on billing errors and delinquent accounts, and prepares adjustments as required and as according to established procedures.
Duties/Accountabilities:
- Maintains patient accounts by reviewing and checking information related to the patient account, and processing required adjustments such as preparing vouchers or refunds, and posting from journal to the accounts receivable ledger.
- Processes billings and claims by electronically submitting, printing, checking and adjusting as required. Bills, claims, and issues statements for patient and other similar accounts.
- Reconciles account balances by matching information such as invoices issued, payments received and refunds, identifying differences and rectifying variances by preparing adjustment/reversal information such as journal vouchers and credit balance refunds.
- Responds to patient inquiries in person or by telephone by providing written or verbal responses. Prepares claim forms and itemized statements for patients as required.
- Reviews the aged trial balance for outstanding accounts and follows up on delinquent accounts by performing duties such as initiating telephone contact or written correspondence, following re-billing procedures, and utilizing system notes, all according to established procedure.
- Reviews inpatient and outpatient admission records to ensure complete and accurate information necessary for billing. Enters charges and payments into the billing systems from source documents. In some systems, will be required to determine appropriate charges and general ledger codes.
- Records and reports statistical and financial information related to accounts receivable to the supervisor as required.
- Performs other related duties as required.
Qualifications:
Education, Training & Experience
- Grade 12, successful completion of a recognized accounting course, and two years’ recent related experience or an equivalent combination of education, training, and experience.
Skills & Abilities
- Ability to keyboard at 45 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
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