Collections and Accounts Receivable Specialist

About Us

At Beewise, we develop and operate autonomous robotic beehives that actively protect and support bee colonies, enabling sustainable pollination and revolutionizing agri-tech. We combine robotics, AI, and environmental tech to bring precision to the heart of nature.

About the Role

The Collections and Accounts Receivable Specialist owns Beewise's order-to-cash process, from customer invoicing through payment. This person makes sure we bill accurately and on time, apply cash correctly, and collect what we're owed.

Our customers include commercial beekeepers, growers, and building partners, and our billing follows seasonal pollination cycles. This role works closely with Sales and Operations to resolve billing questions quickly and keep customer relationships strong while protecting cash flow.

Key Responsibilities

Billing

• Prepare and send accurate customer invoices based on signed contracts, deployment schedules, and service delivery, including seasonal pollination billing
• Set up and maintain customer accounts, billing terms, and contract details in NetSuite
• Apply the correct sales tax to invoices and keep customer exemption certificates on file
• Prepare credit memos and billing adjustments for Director of Finance approval

Cash Application

• Record and apply customer payments daily across ACH, wire, check, and card
• Research and resolve unapplied cash, short payments, and overpayments
• Reconcile the AR subledger to the general ledger each month and support the month-end close with AR schedules

Collections

• Manage the collections process from first reminder through escalation, keeping communication professional and relationship-focused
• Monitor aging daily and prioritize follow-up by balance, risk, and customer relationship
• Resolve billing disputes with Sales, Operations, and customers, getting to the root cause so issues don't repeat
• Recommend credit holds, payment plans, and write-offs to the Director of Finance
• Review new customer credit applications and recommend terms

Reporting and Audit Support

• Produce weekly AR aging, collections status, and cash forecast inputs for the Director of Finance
• Track DSO and collection effectiveness, and flag trends and at-risk accounts early
• Provide AR documentation and confirmations for annual audits

Systems, Automation, and AI

• Automate invoicing, payment reminders, and dunning workflows in NetSuite and connected tools
• Use AI tools to speed up cash matching, dispute research, and customer correspondence, with review steps that protect accuracy and confidentiality
• Set up and promote electronic payment options that reduce manual work and speed up collections

Working Conditions

• Based in the San Ramon, CA office
• Office-based role with standard computer and phone work
• Higher volume during peak pollination billing season and month-end close

Compensation

The pay range for this role in California is $30 to $38 per hour. Final pay depends on experience, skills, and location. This role is eligible for overtime and Beewise benefits.

Requirements

• 3+ years of accounts receivable, billing, or collections experience in a B2B environment
• Hands-on experience with NetSuite or a comparable ERP
• Working knowledge of month-end close, AR reconciliation, and sales tax on invoices
• Proven results reducing past-due balances and DSO
• Confident, professional communicator who can have direct payment conversations while keeping customer relationships intact
• Advanced Excel skills, including lookups, pivot tables, and aging analysis
• Consistently accurate work with clear documentation that holds up in an audit
• Experience automating manual steps using system workflows, integrations, or AI tools
• Associate's or bachelor's degree in accounting, finance, or business, or equivalent experience

Preferred

• Experience billing for contract-based, subscription, or seasonal revenue
• Experience in agriculture, ag-tech, or hardware with service contracts
• Experience with AR automation tools, payment portals, or billing platforms
• Spanish proficiency

Equal Opportunity Employer

Beewise is an equal opportunity employer committed to building an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other protected status under applicable law.

We provide reasonable accommodations as required by law. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply.

• Employer sponsored health, vision, and dental insurance
• 401k with employer match
• Paid time off