Accounts Payable Manager

Position Summary

The Accounts Payable (AP) Manager is responsible for overseeing all accounts payable work streams within a centralized shared services environment supporting both a portfolio of hotels and corporate entities. This role ensures timely, accurate, and compliant processing of invoices, payments, and vendor management activities while driving standardization, efficiency, strong internal controls, and excellent service to property-level stakeholders.

The AP Manager leads the end-to-end AP function, manages a team of AP professionals, partners closely with hotel operations and corporate finance, and continuously improves processes and systems to support scalable growth.

Key Responsibilities

AP Operations & Oversight

• Own and manage all AP work streams across the hotel portfolio and corporate entities, including invoice intake, coding, approvals, payments, vendor maintenance, intercompany considerations, and reconciliations.
• Ensure accurate and timely processing of high-volume invoices across multiple properties, legal entities, and operating units.
• Oversee weekly payment runs (ACH, check, wire, credit card) in accordance with company policy and cash management practices.
• Ensure proper expense coding in alignment with USALI and company chart of accounts.
• Monitor AP aging, resolve past-due items, and manage vendor inquiries and escalations.

Shared Services Leadership

• Lead, coach, and develop a shared services AP team; establish clear roles, workloads, and performance expectations.
• Create a service-oriented culture that balances efficiency with strong support for hotel-level teams.
• Partner with hotel general managers, property controllers, corporate controllers, and department heads to ensure smooth AP operations and clear communication.

Controls, Compliance & Audit

• Maintain and enhance internal controls over AP, including segregation of duties, approval matrices, and vendor master file controls.
• Ensure compliance with company policies and audit standards.
• Support internal and external audits by providing documentation, explanations, and process walkthroughs.
• Ensure proper handling of 1099 reporting and compliance with applicable tax regulations.

Process Improvement & Systems

• Drive standardization of AP processes across all hotels while accounting for operational nuances.
• Identify opportunities for automation and efficiency (e.g., invoice imaging, OCR, workflow approvals, vendor portals).
• Act as AP subject-matter expert for ERP, AP automation tools, and banking platforms.
• Lead or support system implementations, upgrades, and process redesign initiatives.

Reporting & Metrics

• Develop and monitor KPIs related to AP performance (cycle time, invoice accuracy, aging, cost per invoice, vendor satisfaction).
• Prepare regular AP reporting for corporate finance and hotel leadership.
• Proactively identify risks, bottlenecks, and capacity issues and recommend solutions.

Cross-Functional Collaboration

• Collaborate with corporate accounting and hotel accounting teams on month-end close, accruals, intercompany activity, and variance analysis.
• Partner with procurement, treasury, and operations to align AP processes with purchasing and cash strategies.
• Serve as a key liaison between shared services AP and hotel operations.

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, or related field required.
• 7+ years of progressive accounts payable experience, including leading a high-volume AP function.
• Prior experience managing a shared services AP team strongly preferred.
• Hospitality, hotel, or multi-unit operating environment experience highly preferred.
• Strong knowledge of USALI, internal controls, and AP best practices.
• Experience with Sage ERP systems and Coupa; multi-entity experience a plus.

Skills & Competencies

• Strong people leadership and coaching skills.
• Excellent organizational and prioritization abilities in a deadline-driven environment.
• Process-oriented mindset with a continuous improvement focus.
• Strong communication skills with the ability to partner effectively with both corporate and property-level teams.
• High attention to detail with the ability to see the broader operational and financial impact.

Working Style & Expectations

• Hands-on leader comfortable diving into details while managing strategically.
• Customer-service mindset with a focus on supporting hotel operations.
• Ability to thrive in a fast-paced, growing, and evolving hospitality organization.

*Starting from $100,000.00 - $120,000.00 annually plus additional incentives*

• The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc.