Accounting Assistant

About the role

The Accounting Assistant provides day-to-day transactional support across the Accounts Receivable and Accounts Payable functions. This role focuses on high-volume data entry, inbox and ticket assignment, transaction coding, and Tier 1 customer and vendor communication. The position supports accounting operations by handling routine requests and ensuring transactions are accurately entered, coded, and cleared in a timely manner.  This role may also provide backup general office support when needed, including assisting with phones, visitors, and administrative tasks to help maintain smooth daily operations. 

As familiarity with systems and processes increases, this role may take on additional routine accounting support tasks under established procedures. 

What you'll do

Transaction Processing & Data Entry

• Monitor and assign incoming requests from the AR/AP ticketing system inbox
• Code and map credit card transactions accurately
• Code and clear bank transactions in the accounting system
• Enter vendor bills and payables with correct account, job, and entity coding
• Maintain accurate documentation and support for all entered transactions

AR/AP Support

• Provide transactional support to both Accounts Receivable and Accounts Payable teams
• Assist with basic cleanup or correction of transactions as directed
• Support additional routine accounting tasks as experience and proficiency develop
• Ensure work follows established accounting procedures and internal controls

Tier 1 Customer & Vendor Communication

• Respond to basic customer and vendor inquiries including remittance requests, invoice copy requests, and statement requests
• Route non-routine or complex issues to the appropriate AR/AP team member
• Communicate professionally and clearly via email

Front Office Support

• Provide backup support for front office and administrative functions as needed
• Answer incoming phone calls and route to the appropriate department when primary coverage is unavailable
• Monitor the front entrance and assist visitors when front office staff are not available
• Assist with receiving and distributing mail, deliveries, and packages on an as-needed basis
• Support general administrative or clerical tasks when requested to help maintain office operations
• Perform other miscellaneous duties as assigned to support the team during busy periods or staff absences

Qualifications

• Prior experience in accounting, bookkeeping, or administrative support  
• Familiarity with accounting or expense platforms such as ERP systems or Divvy  

• Experience handling basic customer or vendor email requests  

• Experience in receptionist, office assistant, or administrative support roles