• Competitive salary
• Paid time off

• Process, review, and audit payroll for multiple client accounts using ADP
• Research and resolve payroll discrepancies and complex client payroll questions
• Troubleshoot ADP payroll, tax, withholding, deduction, and configuration issues
• Handle federal, state, and local payroll tax matters
• Research and assist with resolving IRS and state payroll tax notices
• Work with Forms 941, 940, W-2/W-3, 941-X corrections, and related payroll reporting
• Reconcile payroll liabilities, tax deposits, deductions, and employer/employee contributions
• Manage pre-tax and post-tax deductions, including 401(k), Roth 401(k), HSA, FSA, and benefits
• Support garnishments, levies, child support orders, and other payroll deductions
• Troubleshoot federal/state withholding and unemployment tax issues
• Support multi-state payroll and tax jurisdiction matters
• Perform quarter-end and year-end payroll reconciliations
• Assist with new-client payroll onboarding and ADP payroll setup
• Communicate directly with clients regarding payroll questions and complex issues
• Work with ADP support and government agencies when necessary while independently researching and verifying issues
• Maintain ownership of payroll problems until they are fully resolved

• 4+ years of hands-on payroll experience
• Hands-on ADP payroll experience required
• Strong knowledge of payroll tax, compliance, and reconciliation
• Experience independently investigating and resolving complex payroll problems
• Knowledge of FICA, FUTA, SUTA, federal/state withholding, payroll tax deposits, Forms 941/940, and W-2 reporting
• Experience handling payroll tax notices, corrections, and amendments
• Strong understanding of deductions, garnishments, benefits, and retirement contributions
• Experience with multi-state payroll strongly preferred
• Strong analytical, investigative, and problem-solving skills
• Excellent client communication and follow-through
• Ability to independently manage multiple clients and priorities in a remote environment

• ADP or an ADP-affiliated/service environment
• Payroll service bureau
• PEO or ASO
• Outsourced payroll/HR provider
• Accounting or CPA firm providing payroll services
• Multi-client payroll operation

This is a remote position.

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