Payroll Manager

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

The Four Seasons Hotel Taipei is a new build standalone 250-room luxury hotel with a total gross floor area of approximately 35,000m2 located in Xinyi District directly opposite Taipei 101, one of the most iconic skyscrapers in Asia. The Hotel will offer the very best in events, wellness, and leisure with myriad amenities throughout the 31-storey building. Dining venues at the Hotel will include a high-end Chinese restaurant, destination bar, specialty restaurant, all-day restaurant, pool bar and lobby lounge. Surrounded by expansive glass paneling on both sides of the floor-to-ceiling design allows guests to look out across the cityscape, as well as up at the incredible presence of Taipei 101.

About the Role

The Payroll Manager is responsible for leading and overseeing all payroll operations for Four Seasons Hotel Taipei, ensuring accurate and timely payroll processing while maintaining full compliance with company policies, Taiwan labor regulations, tax requirements, and statutory obligations. As a key member of the Finance team, this role partners closely with People & Culture and department leaders to deliver exceptional employee support and payroll governance in a dynamic luxury hospitality environment.

What You Will Do

• Lead and manage the end-to-end monthly payroll process, ensuring accuracy, confidentiality, and timely payment of all employees.
• Develop and maintain payroll policies, procedures, controls, and compliance standards in accordance with Taiwan labor laws and Four Seasons guidelines.
• Oversee employee payroll records, compensation changes, deductions, benefits, allowances, and statutory contributions.
• Ensure compliance with tax regulations, social insurance programs, labor legislation, and reporting requirements.
• Prepare and review payroll reconciliations, financial reports, accruals, and supporting documentation for month-end and year-end close processes.
• Partner closely with People & Culture (HR) and Finance teams to ensure accurate employee data management and payroll administration.
• Serve as the subject matter expert for payroll matters, providing guidance and support to managers and employees.
• Manage payroll audits and maintain complete, accurate, and organized payroll documentation.
• Identify opportunities to enhance payroll processes, improve efficiency, and strengthen internal controls.
• Utilize payroll, HRIS, and financial systems to ensure data integrity, process effectiveness, and compliance.
• Support the pre-opening team in establishing payroll systems, processes, and operating procedures for the hotel.

What You Will Bring

• Bachelor's degree in Finance, Accounting, Human Resources, Business Administration, or a related field.
• Minimum 3 years of progressive payroll management experience, preferably within hospitality, luxury retail, or multi-unit operations.
• Strong knowledge of Taiwan payroll regulations, labor laws, tax requirements, and statutory reporting obligations.
• Proven experience managing full-cycle payroll operations and working with payroll and HR information systems.
• Excellent understanding of accounting principles, payroll reconciliations, and financial reporting.
• Strong analytical, organizational, and attention-to-detail skills.
• Ability to handle sensitive and confidential information with the highest level of discretion.
• Advanced proficiency in Microsoft Excel and payroll reporting tools.
• Strong project management, problem-solving, and process improvement capabilities.
• Excellent stakeholder management and interpersonal skills with the ability to collaborate across all levels of the organization.
• Experience in a hotel pre-opening environment is highly desirable.
• Strong communication skills in Mandarin and English, both written and spoken.
• Applicants must hold valid authorization to work in Taiwan.

Schedule & Hours

This is a full-time position.

What We Offer

• Competitive salary and comprehensive benefits package.
• Excellent training and career development opportunities.
• Complimentary accommodation at other Four Seasons properties worldwide.
• Complimentary dry cleaning for employee uniforms or business attire.
• Complimentary employee meals.
• Opportunity to be part of the pre-opening team for Four Seasons Hotel Taipei and contribute to the launch of one of Taiwan's most anticipated luxury hospitality destinations.

Please note that due to the large number of applications we receive, only candidates selected for further consideration will be contacted regarding the next steps in the recruitment process.