Credit & Collections Analyst - HYBRID!

Job Title: Credit & Collections Analyst

Hybrid | Port Washington, NY 11050 (Western Nassau County / Long Island)

If you enjoy...

• Building strong customer relationships while balancing business risk
• Analyzing financial data and making informed credit decisions
• Solving account discrepancies and driving resolutions
• Collaborating across Sales, Customer Service, and Finance teams
• Improving processes and finding opportunities for automation and efficiency

...we would be excited to hear from you!

Why Join WAC Group?

✨ Beautiful newly renovated headquarters with FREE onsite EV charging for our employees!
✨ Robust benefits and perks package!
✨ Merit-based compensation structure!
✨ Career growth and development opportunities!
✨ Culture of innovation and a fast-paced, colaborative environment!

What We're Looking For:

We are seeking a detail-oriented and analytical professional who can confidently manage credit and collections activities while maintaining positive customer relationships. The ideal candidate is a strong communicator, enjoys problem-solving, and can make sound business decisions in a challenging and fast paced, high volume environment.

You should have:

• Bachelor's degree in Accounting, Finance, Business, or a related field
• Strong analytical and critical-thinking skills
• Excellent verbal and written communication abilities
• Ability to prioritize multiple tasks and meet deadlines

What You'll Do:

Credit Management

• Establish new customer accounts and perform credit evaluations.
• Review customer creditworthiness and recommend appropriate credit limits.
• Analyze financial statements, trade references, and banking information to support credit decisions.

Collections & Accounts Receivable

• Manage collection activities for assigned accounts and regions.
• Monitor outstanding balances and proactively follow up on delinquent accounts.
• Collaborate with customers, Sales Representatives, and internal teams to resolve payment issues.

Account Analysis & Reconciliation

• Research and resolve deductions, chargebacks, short payments, and account discrepancies.
• Investigate payment issues by working closely with customers and internal departments.
• Maintain detailed records and supporting documentation for all account activity.

Order Review & Customer Support

• Review held orders and determine release eligibility based on credit status and payment history.
• Balance customer service needs with sound credit risk management.
• Communicate effectively with Sales Representatives regarding order release decisions and customer account concerns.

What Success Looks Like

In this role, you will:

• Maintain a healthy accounts receivable portfolio while minimizing credit risk.
• Build strong relationships with customers and internal stakeholders.
• Consistently improve collection performance and payment timeliness.
• Accurately assess customer creditworthiness and make sound business recommendations.
• Resolve discrepancies efficiently while delivering excellent customer service.
• Identify opportunities to streamline processes and improve operational effectiveness

Ideal Backgrounds

You may have achieved success in these areas or others and be ready to advance your career!

• Credit Analyst
• Collections Analyst
• Accounts Receivable Analyst
• Credit & Collections Specialist
• Accounts Receivable Specialist
• Commercial Credit Analyst
• Revenue Recovery Specialist
• Financial Analyst with Credit & Collections experience
• Customer Accounts Analyst
• Corporate Collections Representative