Cash Application Specialist

At CooperVision, a division of CooperCompanies, we’re driven by a unifying purpose to help people to experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance

Job Summary:
The Cash Application Specialist focuses on transactional processing and data accuracy, including payment posting, reconciliation, and exception handling across multiple ERP systems. This position assists with audit requests, supports month-end close, and provides excellent customer service to internal stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools.

• Cash Posting: Accurately apply customer payments to accounts in ERP systems; ensure proper coding and documentation.
• Exception Handling: Investigate and resolve unapplied cash, short payments, and discrepancies promptly. 
• Reconciliation & Month-End Close: Assist with reconciliations and reporting activities; ensure deadlines are met.
• Customer Service: Respond to inquiries from internal teams regarding payment status and application issues.
• Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the cash application processes, leveraging GBS best practices.
• Other Duties: Perform additional responsibilities as assigned by the Cash Application Supervisor.

Qualifications & Education

• Associate’s degree in Accounting, Business or equivalent experience (preferred).
• 0-2 years of AR/cash application or related experience (entry-level).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with ERP systems (Oracle or Microsoft Dynamics preferred).

Key Competencies

• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time-management skills.
• Effective communication and customer service skills.
• Ability to work in a fast-paced Global Business Services environment.
• Proficiency in Microsoft Excel and ERP systems.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $22.75 and $30.25. per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.