Accounts Receivable Specialist

POSITION SUMMARY Responsible for supporting the day-to-day accounts receivable functions, including customer invoicing, cash application, collections, account reconciliation, and resolution of billing and payment discrepancies. Ensures accounts receivable transactions are processed accurately and timely while maintaining accurate customer records within the ERP system. Works closely with customers and internal teams to resolve outstanding balances, support cash flow objectives, and maintain compliance with company policies and procedures. RESPONSIBILITIES & DUTIES · Prepare, review, and process customer invoices accurately and timely in accordance with established billing requirements. · Apply and reconcile customer payments, including identifying and resolving unapplied or unidentified cash. · Monitor accounts receivable aging and perform collection activities on past-due customer accounts. · Communicate with customers regarding outstanding balances, payment status, invoice discrepancies, and account inquiries. · Research and resolve billing disputes, deductions, short payments, and other account discrepancies in coordination with Sales, Project Management, Operations, and Finance. · Maintain accurate customer account information and accounts receivable records within the ERP system. · Perform customer account reconciliations and assist with resolving aged or outstanding balances. · Assist with preparing accounts receivable reports, aging reports, cash forecasts, and other financial information as requested. · Support month-end and year-end close activities related to accounts receivable, including reconciliations and reporting. · Assist with customer credit documentation, credit limits, and account maintenance as requested. · Support internal and external audit requests by providing AR documentation and supporting information. · Identify opportunities to improve accounts receivable processes, procedures, accuracy, and efficiency. · Maintain current knowledge of accounts receivable practices, procedures, and applicable systems and software. · Regular attendance, ability to arrive at work punctually, ability to work on-site, and ability to work overtime as requested. · Ability to work cooperatively with other teams and perform multiple tasks concurrently in a fast-paced environment. All other duties assigned. OTHER RESPONSIBILITIES · To ensure Kelvion’s Standard of Excellence, which includes quality, is incorporated into every product we produce. · Follow all company policies and procedures, including but not limited to Global Code of Business Principles, Code of Ethics and Business Conduct, Vision and Values, Operational Framework REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES) · Working knowledge of accounts receivable, billing, collections, cash application, and account reconciliation processes. · Strong analytical, problem-solving, and reconciliation skills. · Strong attention to detail and commitment to data accuracy. · Effective written and verbal communication and customer service skills. · Ability to professionally manage collection activities and resolve customer account discrepancies. · Proficiency with Microsoft Office, particularly Excel. · Experience working with ERP or accounting systems preferred. · Ability to work effectively with cross-functional teams, including Sales, Project Management, Operations, and Finance. · Ability to maintain confidentiality and appropriately handle sensitive financial and customer information. · Strong organizational skills with the ability to manage multiple priorities and deadlines. EDUCATION AND EXPERIENCE (required levels) · An Associate’s or Bachelor’s degree in the Accounting or Finance discipline is preferred. · Three (3) to five (5) years of Accounts Receivable experience required. · Experience in a manufacturing, project-based, or industrial environment preferred. · Experience working with ERP systems and reporting tools preferred. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee occasionally will be required hand lift and/or move objects up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.