Billing Specialist
Southeastern Integrated Care Llc • Pembroke, North Carolina • Full Time
Posted on Thu, Jul 2, 2026
Summary:
The Billing Specialist is responsible for the QA and submission process of claims to the insurance payors through our EMR system.
Essential Duties and Responsibilities:
- Receiving for quality assurance the claims in the EMR system.
- Following up on the claims that need correction with the provider and supervisor.
- On-time submission of claims to maintain the company's cash flow.
- Managing balances and identifying inconsistencies ahead of time.
- Creating reporting to identify trends, opportunities, and conflicts with the claims.
- Support other departments with billing information.
- Credential providers and have insurance contract information updated
- Update the insurance rates in the EMR system.
- Give and deny access to employees in the EMR system depending on their role.
- Connect with the EMR support team if needed.
- Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Bachelor’s degree preferred.
- 2 plus years’ experience working in a billing specialist role for the medical or behavioral health field.
Required Skills/Abilities
- Strong Communication skills, including writing, speaking, and active listening.
- Great customer service skills.
- High degree of attention to detail and trustworthiness.
- Good problem-solving and critical thinking.
- In-depth knowledge of industry best practices.
- Proficiency in Microsoft Excel and Accounting software.