Accounts Receivable Coordinator

Do you have Accounts Receivable experience and exceptional attention to detail? Are you able to thrive in a fast-paced environment while building strong customer relationships? Are you passionate about providing Peace of Mind to your clients through outstanding service?

The Universal Group, recognized as one  of Canada's Best Managed companies in 2026, has an exciting opportunity within our Finance team! As an Accounts Receivable Coordinator, you will be responsible for overseeing and optimizing accounts receivable processes across multiple affiliated companies. You will play a key role in maintaining the financial integrity and stability of the organization by ensuring timely and accurate invoicing, payment processing, account reconciliations, and collections.

What you will be responsible for:

Accounts Receivable Management

• Manage accounts receivable for all companies within the Universal Group.
• Send out invoices for Traffic Control services when required.
• Apply customer payments, including cheques, electronic funds transfers (EFTs), credit cards, and wire transfers.
• Contact customers regarding outstanding invoices and coordinate collection activities while maintaining positive customer relationships.
• Investigate and resolve payment discrepancies, short payments, unapplied cash, and billing issues.
• Reconcile customer accounts and prepare monthly customer statements.
• Generate reports related to invoices and financial data.
• Maintain accurate customer account information, including billing details and credit terms.

Data and File Management

• Organize and maintain files with exceptional accuracy.
• Prepare daily bank deposits and associated reporting.
• Record daily cash receipts and ensure accurate allocation to customer accounts.
• Monitor collection performance and identify delinquent accounts requiring escalation.

Customer and Employee Support

• Provide assistance in managing inquiries from both employees and customers.
• Work collaboratively with Sales and Operations to resolve customer disputes and payment issues.
• Offer support to the accounting department and staff as needed.
• Perform ad hoc duties as requested by the team.
• Participate in monthly Collection team meetings.

Administrative and Organizational Support

• Ensure files are consistently maintained and kept up to date.
• Collaborate with the accounting department to support various tasks.
• Contribute to continuous improvement initiatives that enhance efficiency, accuracy, and customer service.

What you get from us:

• Extended Medical, Vision, and Dental benefits.
• Access to Employee Assistance Program. 
• Competitive compensation package.
• Paid vacation.
• RRSP. 
• Access to a growing organization with lots of advancement opportunities.

What we need from you:

• General knowledge of office administration.
• Ability to maintain an extremely high level of accuracy in preparing and entering information.
• Accounting experience or currently working on a degree in Accounting (if applicable).
• Experience managing accounts receivable collections and following up on overdue accounts.
• Knowledge of Sage preferred.
• Self-motivated ability to multi-task.
• Superior communication skills, including a strong written and verbal ability.
• Knowledge of Sage/SAP/QB is a strong asset.
• Excellent interpersonal skills.
• An ability to work independently or as a team under tight deadlines.
• Strong MS Office skills, especially Excel.
• Outstanding organizational skills with attention to detail.
• Previous experience in the construction industry or in a multi-entity environment is considered an asset.

Where/When you will be working:

• Typical office working environment and atmosphere.
• Typical office hours are Monday to Friday from 8:30am to 5:00pm or as determined based on the needs of the department and requirements for successful business operations. 
• This is a hybrid position where typically 3 days a week in office are required. Note: days in office may be higher during the initial training period.

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile! 

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace. 

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Apply today; we can’t wait to hear from you. Come grow with us!

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