Accounts Receivable Specialist

Job Title:         Accounts Receivable Specialist             Department:            Accounting

Reports To:     Accounting Manager                             FLSA Status:            Nonexempt

DiaMedical USA is a fast-growing medical equipment distributor looking to fill an Accounts Receivable Specialist role in our Farmington Hills, MI office. At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care. As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers.

The Accounts Receivable Specialist is responsible for all Accounts Receivable (A/R) duties and assists with Accounts Payable (A/P) as needed.  Areas of focus include but are not limited to the following: computing, classifying, recording, and verifying numerical data for use in maintaining accounting records.  

The focus of this job is producing high quality, detailed work based on established guidelines. Consistent, error-free work is essential, requiring patience and a willingness to handle and complete job routines. The job environment promotes steady work output so work can be completed on time and accurately.

Key Responsibilities and other duties as assigned:

• Responsible for daily cash applications such as processing daily credit card payments, check deposits, lock box ecommerce payments and ACH.
• Handles the collections of outstanding accounts from existing customers including all aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency.
• Assists sales and customer service departments as well as customers by answering questions related to accounts, procedures, services and providing requested invoice copies
• Sends customers’ month-end statements.
• Manages sales tax exemption certificate database and ensures customers are updating appropriately in NetSuite.
• Researches and processes customer claims of invoice payment.
• Generates daily billings and review for accuracy of sales, shipping costs, and other miscellaneous charges.
• Maintains information within the ERP system by creating and updating customer records, verifying billing contacts and payment terms, documenting collection communications, and ensuring account data is accurate to support invoicing, collections, and reporting.
• Assists with A/P duties including processing vendor bills against purchase orders or requesting management approval for independent department expenses.
• Responsible for the billing of dropship orders when vendor invoices are received and able to be processed.
• Assists with ad-hoc reporting and NetSuite projects.
• Maintains business confidentiality of all records, products, demographic information, or any information that is specific to the planning, development, and operation of DiaMedical.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Education:

• Bachelor’s degree in Accounting, Finance, or a related field or the equivalent of 4 years combination of education and experience.

Skills and Experience:

• Strong knowledge of fundamental accounting principles, practices, and terminology.
• Ability to present numerical data effectively and work with mathematical concepts and basic accounting functions.
• Proficient in Microsoft Office products primarily Word, Excel, and Outlook.
• Strong interpersonal, written, and verbal communication skills with ability to build working relationships with individuals of varying personalities.
• Quality driven with high attention to detail and accuracy.
• Ability to work independently and use critical thinking skills to identify and resolve potential concerns.
• Ability to understand business implications of decisions.
• Highly organized with the ability to manage multiple priorities and meet deadlines.
• Works within approved budget; contributes to profits and revenue and conserves organizational resources.

Benefits and Compensation:

• Competitive wages.
• Medical, dental, and vision insurance coverage options.
• 401(k) retirement plan with company matching contributions.
• Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.
• Company-paid life insurance.
• Voluntary life, disability, accident, and critical illness insurance options.
• On-site fitness center.
• Casual dress code.
• The opportunity to make a difference in the ever-growing healthcare field.

Physical and Cognitive Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.  All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis and may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and requires close vision.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 15 pounds.  No employee is authorized to lift weight over 50 pounds without assistance.

This role requires the individual to be able to understand, remember, apply and communicate moderately complex information and problems, opposing points of view on moderately complex issues, and collaborate and explore alternative solutions; organize and prioritize thoughts, ideas, and own work schedule; apply common sense, analyze and make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit; express written and spoken word for internal and external communications and compose materials such as detailed reports, forms, letters, etc. and communicate information; and compute, analyze and interpret moderately complex statistical data for reporting purposes; and use basic mathematical skills including the ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.

DiaMedical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. Information is available here:   http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)