Accounts Receivable Associate

Our Mission:

Extraordinary Experiences. Connected Community

Club Vision:

To be the leading private club for families and professionals in Northern California, delivering joy, connection, and excellence through our unparalleled facilities and signature experiences.

As a member of the Blackhawk Country Club team, you play an integral role in advancing our Club’s Vision and Strategic Plan. You will be expected to adhere to our "6B's," which outline the fundamental expectations we have of every employee. Additionally, we rely on you to embody our HAWKS CODE culture, bringing it to life through your language, attitude, and actions.

Position Summary

The Accounts Receivable Associate is responsible for assisting the Sr. Accountant with the full cycle of accounts receivable and member billing processes across multiple revenue streams. This role ensures accurate transaction posting, investigates discrepancies, supports collection efforts, and collaborates cross-functionally to ensure financial integrity and timely reporting. The ideal candidate thrives in a dynamic environment with complex billing activities and has exceptional attention to detail, communication skills, and analytical capabilities. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Collections & Delinquency Management

• Oversee the entire collections process—from delinquency review to weekly correspondence and follow-ups
• Execute board-mandated collection strategies and handle credit books, guest passes, and bad debt write-offs
• Manage disputes and communicate with members in email and by phone to resolve billing issues

Accounts Receivable & Billing

• Process and post revenue batches to appropriate GL accounts
• Generate and manage billings for golf, swim, camps, catering events, and specialized programs
• Handle member reimbursements, failed payments, and credit card disputes
• Apply non-member payments and tournament payments to the appropriate ledgers
• Submit support tickets and maintain financial documentation in CE

Minimum Qualifications (Knowledge, Skills, and Abilities)

• 3+ years in accounting, revenue operations, or club-based finance roles
• Knowledge of collections process, GL accounting, billing cycles, and reconciliation processes
• Proficiency in Excel and accounting systems (CE experience a plus)
• Excellent written and verbal communication skills
• Ability to prioritize tasks in a fast-paced environment
• Exceptional attention to detail and organizational skills
• Hospitality or membership-based industry experience is a plus

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Mobility: The role may require frequent movement, including driving, walking, standing, and occasional bending, kneeling, or reaching.
• Lifting: Occasional lifting of supplies, equipment, or inventory items may be necessary unto 20 lbs.
• Manual Dexterity: Ability to use hands and fingers for tasks such as typing, writing, operating computer systems, handling paperwork, and managing inventory.
• Vision: Clear vision and ability to read written documents, computer screens, and equipment displays are essential for reviewing reports, analyzing data, and assessing operations.
• Hearing: Good hearing ability is necessary for effective communication with staff, members, guests, and vendors.
• Stamina: The role may involve long hours and extended periods of activity, especially during peak business periods, special events, or banquet functions.

WORK ENVIRONMENT

• Indoor/Outdoor Setting: The majority of work is performed indoors.
• Temperature: The work environment may vary in temperature, depending on the location and season. It may include both heated and air-conditioned areas.
• Noise Level: The work environment can be fast-paced and may involve moderate to high levels of noise from office equipment, colleagues and Members.
• Pressure: The role often involves working under pressure, especially during month and quarter closes and peak season.
• Interaction: Regular interaction with staff, guests, vendors, and other department heads is common, requiring effective communication, interpersonal skills, and diplomacy.
• Safety: Adherence to health and safety protocols.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.