Accounts Receivable Administrator

Job Description

Founded in 1989, AFD Petroleum is a leading independent supplier of fuel, lubricants, and storage solutions across Alberta, B.C., Yukon, and Alaska. With 35 years of experience, we’re committed to delivering reliable service, innovative solutions, and lasting value, centered on our people, our customers, and our communities.

Job Summary:

The AR Administrator Works closely with the finance, sales, and legal teams to resolve payment issues and assess credit risks. Collaborate with internal departments and external stakeholders to manage accounts and ensure the timely resolution of billing disputes. The AR Administrator will have diplomatic interaction with customers to provide information and support.

Schedule: Monday to Friday, 8:00 AM – 5:00 PM Full-Time, on-site

Why AFD:

• Health benefits- medical, dental, vision, life insurance, disability, AD&D – because we believe in taking care of yourself.
• Employee fuel discount.
• Safety boot Reimbursement program.
• The company provided PPE.
• Paid orientation & training.
• Personal/Sick Paid Days and lunch & learn every month.

What you will do day-to-day:

Credit Insurance

• Assist with credit insurance policies, ensuring that coverage levels are adequate and aligned with company risk management policies.
• Work with insurance providers to ensure that claims are filed and processed correctly in the event of non-payment or default.
• Assess credit risk and make recommendations regarding the purchase of additional credit insurance for higher-risk accounts.
• Liaise with credit insurance providers to evaluate the financial standing of customers and adjust coverage as necessary.

Credit Risk Assessment & Management

• Evaluate customer creditworthiness, set appropriate credit limits, and recommend adjustments based on financial risk analysis.
• Use both internal data and credit insurance provider reports to assess risk levels and develop strategies to mitigate exposure.
• Proactively monitor customer accounts for signs of potential default or financial instability and make timely adjustments to credit terms or insurance coverage.

Collections and Dispute Resolution

• Ensure effective and professional collection of overdue payments, maintaining positive customer relationships while achieving company targets.
• Address customer disputes or payment issues and collaborate with relevant departments to resolve them quickly.
• If applicable, escalate unresolved issues to senior management and assist with litigation or collections efforts.

Accounts Receivable 

• Oversee and work with a portfolio of customer accounts, ensuring accurate and timely up-to-date records.
• Follow up on overdue accounts through phone, email, and written communications to secure payment.
• Monitor and act on accounts aging, working to reduce days sales outstanding (DSO) and ensure timely collection.

Reporting & Documentation

• Prepare regular reports on accounts receivable aging, payment trends, and credit insurance claims.

• Maintain accurate documentation of collection activities, customer communication, and credit insurance claims or adjustments.

• Provide financial data and analysis for monthly/quarterly close processes.

Compliance & Policy Adherence

• Ensure compliance with company credit policies, internal controls, and relevant industry regulations.

• Remain current with changes in credit insurance practices, industry standards, and laws affecting credit management.

• Manage process improvements to meet changing company needs.

What you need to succeed:

Education

• Post-Secondary Diploma in Accounting, Finance, or Business Administration preferred.

Experience

• Minimum of 3 years of experience in accounts receivable, credit management, or collections, with at least 1 year of experience working with credit insurance.
• Strong understanding of credit insurance products, including trade credit insurance and claims processes.
• Experience working with credit insurance providers and managing policies.

Other Skills (knowledge)

• Proficient in Microsoft Business Central and Microsoft Office Suite, particularly Excel.
• Strong analytical and problem-solving skills, with the ability to assess financial risks and make informed decisions.
• The ability to manage multiple priorities in a fast-paced environment and work both independently and as part of a team.
• Attention to detail and a proactive approach to managing credit and collections.

As part of the interview process, all candidates will undergo pre-employment checks. If an offer is extended, it will be contingent upon the successful completion of pre-employment requirements, including a criminal record check, and verification of employment references.

At AFD, our corporate culture reflects our ongoing commitment to both our customers and our people. We believe that people are our greatest asset, and as such, we promote a safe and friendly workplace, encouraging open communication, teamwork, and personal growth. Our team is essential for our success now and in the future.

We thank all candidates for their interest; however, we will communicate only with selected candidates.