Accounts Receivable Specialist

SUMMARY OF POSITION AND RESPONSIBILITY

The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely and accurate collection of payments for products and services provided by the company. This role supports the financial health of the organization by processing invoices, monitoring account balances, resolving billing discrepancies, and maintaining positive relationships with customers. The Accounts Receivable Specialist works closely with sales, project management, customer service, and accounting teams to ensure accurate billing, timely collections, and compliance with customer contractual requirements. Experience with construction, manufacturing, progress billing, or customer-specific invoicing requirements is preferred.

ESSENTIAL FUNCTIONS

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Prepare, verify, and process standard and non-standard AIA invoices and code billing documents for assigned customers.
• Obtain, and verify other necessary documentation as provided.
• Communicate with customers, and subcontractors, regarding specific account information and account assignments.
• Follow up on Past due invoices with Customers to insure prompt payments. 
• Resolve any account issues as needed and communicate these issues or concerns to supervisor and management.
• Set up new project folders as needed and add them to Trackers.

Subcontractor Payments: 

• Collect and process subcontractor (installers) invoices and process for payment.
• Enter information received into Excel sheets for tracking (to be used by others). 
• Submit final payment information to supervisors for approvals, then submit to accounts payable for processing payments.
• Maintain accurate records within the established systems and processes for assigned accounts.

General:

• Process documentation and prepare reports as necessary to support account and Customer requirements
• Meet established performance goals and deadlines in ways that comply with company & customer service level agreements.
• Adhere to company policies and procedures.

QUALIFICATIONS (EDUCATION, CERTIFICATIONS, AND/OR TRAINING)

Required Education:

• High school diploma, and a minimum of 3 or more years of related experience. Some College preferred, but experience will be considered.

Required Experience:

• Accounts Receivable - construction billing preferred (3+ years) 
• Experience with construction 3rd party ERP Platforms (GC Pay, Procore, Textura) is a plus.
• Preparing payment information to submit to accounts payable
• NetSuite accounting is helpful. (Or other major accounting software experience)
• Must be strong in Excel and most MS software (Excel is a Must)
• Proficiency in English (Spanish is helpful)
• Results-driven and patient
• High degree of attention to detail and trustworthiness
• Must meet Monthly Deadlines

ESSENTIAL SKILLS, KNOWLEDGE, ABILITY, AND MENTAL REQUIREMENTS

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Extensive knowledge of, or the ability to quickly learn company's services and procedures
• Proficient with Microsoft Office Suite 
• Organizational skills, a sense of urgency and strong attention to detail
• Able to meet requirements and deadlines with minimal oversight and direction

WORK ENVIRONMENT

General office environment. Monday through Friday; 7:30a – 4p or 8a – 5p, Authorized Overtime only.

PHYSICAL DEMANDS

Ability to work in an office setting, including extended use of a computer and collaboration with multiple teams.