Accounts Receivable Coordinator

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, cash application, account reconciliations, and credit-related activities for a truss manufacturing operation. This position works closely with Sales, Dispatch, Contracts, Customer Service, and Plant Operations to ensure accurate billing and timely collection of customer payments while maintaining positive customer relationships.

Essential Duties and Responsibilities

• Generate and distribute customer invoices accurately and timely based on completed shipments and project billing requirements.
• Apply customer payments, wire transfers, ACH transactions, and credit card payments to customer accounts.
• Monitor aging reports and proactively follow up on past-due accounts.
• Contact customers regarding overdue invoices and negotiate payment arrangements when appropriate.
• Research, resolve, and document billing discrepancies, deductions, short pays, and customer disputes.
• Maintain accurate customer account records and supporting documentation.
• Reconcile accounts receivable balances and assist with month-end closing activities.
• Collaborate with Sales, Customer Service, Scheduling, and Operations to resolve invoicing and payment issues.
• Review customer credit status and assist with credit evaluations and credit limit recommendations.
• Prepare collections reports, aging summaries, and other financial reports for management.
• Support annual audits and provide requested documentation.
• Ensure compliance with company policies and accounting procedures.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required; associate degree in Accounting, Business, or related field preferred.
• Two or more years of accounts receivable, collections, accounting, or related experience preferred.
• Manufacturing, construction materials, building products, or truss industry experience preferred.
• Working knowledge of accounting principles and accounts receivable processes.
• Proficiency in Microsoft Excel and accounting/ERP systems.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Excellent verbal and written communication skills.

Key Competencies

• Customer Service Orientation
• Financial Accuracy
• Problem Solving
• Time Management
• Professional Communication
• Teamwork and Collaboration
• Confidentiality and Integrity

Physical Requirements

• Primarily office-based work.
• Frequent use of computers, phones, and standard office equipment.
• Ability to sit for extended periods and occasionally lift up to 15 pounds.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018