Accounting Generalist

Overview:

The Accounting Generalist (AR‑Focused) provides primary support to the Accounts Receivable function while also assisting the Finance Department with tasks in Income Audit, General Cashier, Accounts Payable, and Month-End Closing. This role ensures timely, accurate billing, posting, and reconciliation of customer accounts, while maintaining exceptional communication with internal departments and external clients.

Responsibilities:

Prepare and issue accurate customer invoices, ensuring proper backup and adherence to hotel billing policies. Post customer payments daily and reconcile them to bank deposits and supporting documentation. Maintain complete and organized electronic AR files for group, event, and direct-bill customers. Monitor aging reports, identify delinquencies, and support the collection process by communicating with clients as needed. Research and resolve billing discrepancies and respond promptly to internal and external billing inquiries. Assist with credit approvals, direct-bill setups, and compliance with hotel credit policies. Prepare AR-related journal entries and reconciliations for month-end closing. Assist with General Ledger research and re-class entries as required Complete daily tax reconciliation, ensuring all exemptions are properly supported Distribute analysis of comp checks, allowances, and adjustments to appropriate departments Prepare monthly journal entries as assigned Assist with audit requests Maintain open communication with all departments Perform other duties requested by Accounting Manager, Assistant Director of Finance, Hotel Controller and Director of Finance Complies with all hotel policies and procedures and assists others with understanding and compliance with established standards Customer Service Responsibility:

Presents self in a professional manner including appearance, identification, general communication and conduct at all times Effectively contributes to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive teamwork approach to daily events

Dependability

Attendance: Adheres to established schedule of work hours.  Follows established procedures for early notification to supervisor when unable to report to work Punctuality: Arrives to work at scheduled times and works until authorized to leave

Qualifications:

Previous experience in a hospitality finance environment preferred. Excellent oral and written skills. Accounting preferred. Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure to meet deadlines. Must be flexible and able to work some weekends. Hotel Specific Essential Functions:

Knowledge of PMS, POS, Purchasing and back-office accounting systems Extensive use of Excel with minimum of moderate level skills Position requires extensive knowledge of Microsoft Office Suite including Word, Access, and Outlook Use of cash recycler machine as part of cash duties

Tools and Equipment:

Computer and printer, telephone, pen/pencil, photocopier, file folders, filing cabinet, and facsimile machine Cash recycler machine. Use of Dayforce time clock.

Working Environment:

This position operates in an office environment. The nature of the job at times requires the working of nights, weekends, and holidays. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Interior of hotel with exposure to all areas including coolers, freezers, kitchens, and general office areas