Accounting Associate, Accounts Receivable

About Pilot Company

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply.

Job Purpose

The purpose of this job is to perform routine accounting activities such as maintenance of the general ledger, as well as prepare various accounting statements, financial reports, and accounts payable or receivable functions for less complex accounts.

Responsibilities

• Prepare, record, verify, analyze, and report accounts receivable transactions
• Analyses and reconciliations to detect fraud, data issues, and adjustments
• Ensure transaction entry verification procedures are followed
• Investigate and resolve any payment variances or shortfalls
• Reconcile payment card tender’s accounts to ensure that the payment received match transactional receipts
• Work closely with other departments such as Credit and AR collections to ensure smooth cash flow and resolve payment issues
• Review and collect on direct bill or funded transaction; respond to inquiries from external companies
• Classify, compute, and record financial information
• Check the accuracy of figures and calculations related to business transactions
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Additional Duties

• May be required to review and responding to credit card disputes
• May be required to address inquiries for our guests and ensuring a positive guest experience
• May be required to maintain and balance large volume of data from disparate data sources
• May be required to prepare and record accounting transactions
• May be required to analyze and report patterns and trends on large datasets to leadership

We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities. This position does not support immigration sponsorship. To be considered you must have the legal right to work in United States without additional sponsorship.

Qualifications

• High school diploma or equivalent certification required
• Associate degree in accounting or finance preferred
• Minimum three years’ experience in accounting or related area preferred

Specialized Knowledge

• Basic Microsoft Office skills
• Familiarity with billing and accounting software preferred
• Intermediate reconciling software skills preferred

Competencies

• Strong organizational skills with attention to detail
• Strong teamwork and problem solving skills
• Strong written and verbal communication skills
• Ability to meet deadlines, work extended hours when necessary, and perform work with a high sense of urgency

Travel

• Travel required less than 5%

Physical Requirements & Working Conditions

• General office work requiring sitting or standing for long periods of time