Senior Accounting Specialist - Accounts Receivable

Summary: The Accounts Receivable & Invoicing Senior oversees the daily operations of the accounts receivable and billing functions, ensuring accuracy, timeliness, and compliance with company policies. This role also manages issues requiring escalation, resolves complex billing or receivables discrepancies, and provides guidance to team members to support efficient day-to-day operations. Ability to work from Mason City or Garner locations.

Essential Duties and Responsibilities include the following

• Accurately apply customer payments (checks, ACH, wire transfers) to the appropriate invoices.

• Generate and issue accurate customer invoices based on sales orders.

• Communicate professionally with customers regarding invoice status, payment schedules, and account inquiries.

• Assist with credit checks and new customer set up

• Prepare and provide accounts receivable reports and financial data as requested.

• Support month-end, quarter-end, and year-end close activities related to AR. Support yearly audit for AR

• Recommend and implement process improvements to enhance efficiency, accuracy, and customer satisfaction

• Serves as a liaison between customers and specialists to negotiate acceptable payment plans.

• Collaborates with sales on customer accounts and sales opportunities.

• Identify and implement process improvements to enhance accuracy, efficiency, and customer satisfaction.

• Develop and maintain documentation for AR policies and procedures.

• Participate in cross-functional initiatives and ad-hoc projects related to AR, systems, or process enhancements.

• Oversee the end-to-end sales tax process, including remittance and account reconciliation to ensure compliance.

• Perform other duties and special assignments as directed by management

Essential Skills and Experience

• Proven experience in accounts receivable, billing, and account reconciliation.

• Strong planning and organizational skills, with the ability to manage multiple priorities and meet deadlines.

• Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization.

• Demonstrated problem-solving abilities, including root cause analysis and resolution.

• High attention to detail and commitment to accuracy and timeliness.

• Strong internal customer service orientation and responsiveness.

• Effective interpersonal skills and a collaborative, team-oriented mindset.

• Proficient in Microsoft Office tools (Excel, Word, Outlook); experience with accounting/ERP systems a plus.

Role Qualifications

• Collaborate with external customers and key internal stakeholders (including Finance and Sales) to deliver accurate, timely, and meaningful reporting and analysis.

Education and/or Experience

• Associates degree in Accounting, Finance or Business-related field from an accredited college; or three to six years related experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Additional Requirements

• Company sponsored continuing education may be required.

• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Office & Administration, Accounting