Logistics & Trade Compliance Manager

Job DescriptionBarnes & Noble is the leading book retailer in the United States, with roots dating back to 1873 and a long history of growth through innovation and expansion. Today, under CEO James Daunt and private ownership by Elliott Advisors, Barnes & Noble operates approximately 700 bookstores nationwide, serves over 700 communities across all 50 states, and maintains a robust digital presence through BN.com, NOOK® eBooks and audiobooks, and educational resources such as SparkNotes. The company also includes complementary retail brands such as Paper Source, Books Inc., Tattered Cover, and B. Dalton, further strengthening its market reach. Following a period of revitalization, Barnes & Noble is experiencing strong momentum, with plans to open approximately 60 new stores in 2026, underscoring renewed confidence in physical retail and local bookselling. Combining expansive store networks, curated selections, enhanced in-store experiences, and growing omnichannel capabilities, Barnes & Noble remains the #1 bookseller in the U.S. and a trusted, evolving partner within the publishing and retail ecosystem.The Logistics & Trade Compliance team is responsible for managing international flow of products, ensuring compliance with U.S. Customs and Participating Government Agency (PGA) regulations, and driving continuously improvements in logistics and trade compliance processes. The Logistics & Trade Compliance Manager leads logistics operations, customs compliance programs, service provider relationships, and team performance while fostering operational excellence, innovation, and process improvements. This role supports efficient and compliant supply chain operation, effective cost management, and the delivery of high service standards.An employee in this position can expect an annual starting rate of $130,000 depending on experience, seniority, geographic location, and other factors permitted by law.Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.What You Do• Oversee daily international logistics and trade compliance operations to ensure efficient product flow and regulatory compliance.• Lead, develop and manage logistics and compliance staff, including hiring, training, coaching, performance management, and team accountability.• Manage relationships and performance of carriers, freight forwarders, customs brokers, and other logistics service providers.• Ensure compliance with U.S. Customs, Participating Government Agency (PGA), and internal trade compliance requirements, including HTS classification support and import documentation management.• Coordinate with vendors, origin teams, customs brokers, and internal departments to manage bookings, shipment visibility, exceptions, and on-time delivery.• Oversee ocean and air freight import operations, including customs entry accuracy, FOB costing, tariff application, and duty compliance.• Analyze operational and compliance reports, monitor KPIs, and implement corrective actions and process improvements as needed.• Lead continuous improvement initiatives by evaluating processes, leveraging technology, and identifying innovative solutions that improve visibility, productivity, service performance, and cost effectiveness.• Maintain SOPs, internal systems, and compliance records to support operational consistency and audit readiness.• Partner cross-functionally with planning, procurement, finance, operations, and distribution teams to support supply chain continuity and business needs.• Support additional international logistics and trade compliance initiatives as assigned.Knowledge & Experience• Minimum 3 years of supervisory experience in logistics, transportation, supply chain, and trade compliance operations.• Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent work experience preferred.• U.S Customs Broker License required.• Strong knowledge of U.S. Customs and Border Protection (CBP) regulations, HTS classification, import operations, and PGA requirements including FDA, USDA, and U.S. Fish & Wildlife service regulations.• Experience managing customs brokers, carriers, freight forwarders, and other logistics service providers.• Proficient in Microsoft Office applications, including intermediate to advanced Excel skills.• Strong organizational, analytical, communication, problem-solving, and leadership skills with the ability to manage multiple priorities in a fast-paced environment.• Self-starter professional with demonstrated experience coaching teams, managing performance, driving accountability, and collaborating cross-functionally.EEO StatementAs an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003