Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What Will You Contribute?

As a Mid-Market Compliance Manager, you will play a key role in helping customers understand and align their software usage with contractual licensing obligations. Supporting U.S. retail lending and financial messaging solutions across North America and Europe, you will partner closely with Sales and cross-functional teams to assess license compliance matters, develop supportable compliance positions, and drive commercially effective outcomes.

This role offers the opportunity to work in a fast-paced, revenue-generating environment where analytical thinking, commercial judgment, and customer engagement are critical to success. You will manage a high volume of compliance matters while building expertise in software licensing, contract interpretation, audit findings, and customer negotiations.

Responsibilities & Deliverables

• Manage a portfolio of software license compliance matters across retail lending and financial messaging customers.

• Review customer contracts, order documents, entitlement records, audit findings, usage data, and deployment information to assess compliance positions.

• Develop clear, accurate, and defensible compliance assessments supported by contractual analysis and customer data.

• Prepare customer-facing reports, findings summaries, and supporting documentation that communicate complex licensing issues in a concise and practical manner.

• Partner closely with Sales teams on territory planning, account strategy discussions, customer engagement approaches, and compliance resolution activities.

• Engage directly with customers to explain compliance findings, respond to licensing questions, and support productive resolution discussions.

• Prioritize and manage a high volume of concurrent compliance matters while maintaining accuracy and attention to detail.

• Collaborate with Legal, Product, Technical, and other internal stakeholders to resolve complex licensing questions and drive matters to completion.

• Maintain accurate tracking, forecasting, pipeline visibility, and status reporting for assigned compliance activities.

• Contribute to continuous improvement initiatives, reporting enhancements, and scalable compliance processes.

Required Experience & Skills

• Experience supporting software licensing, software compliance, license audits, contract management, commercial operations, risk advisory, consulting, or related business functions.

• Strong ability to review and interpret commercial contracts, licensing agreements, order forms, and entitlement documentation.

• Analytical mindset with the ability to compare contractual rights against customer usage, deployment, or entitlement data and identify potential compliance gaps.

• Strong written communication skills with experience preparing reports, findings, audit summaries, or customer-facing documentation.

• Ability to manage multiple priorities and deliver quality results in a fast-paced, high-volume environment.

• Strong stakeholder management and communication skills with the ability to work effectively across Sales, Legal, Product, Technical, and customer-facing teams.

• Commercial awareness and sound judgment when balancing compliance requirements with customer and business considerations.

• Bachelor's degree in business, Finance, Accounting, Information Systems, Law, or a related discipline, or equivalent relevant experience.

• Experience within enterprise software, SaaS, fintech, financial services technology, or regulated technology environments is preferred.

• Background in Big Four consulting, risk advisory, audit, compliance, or software asset management is preferred.

• Juris Doctor (JD), CPA, or similar professional credential is preferred.

• Knowledge of software licensing models, entitlement analysis, deployment data, audit methodologies, and compliance reporting is a plus.

This is a hybrid role with 2 days/week in office requirement (Sandy Springs/Atlanta).

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.