SUMMARY

Responsible for providing administrative support for the Human Resources Department on policies and programs covering employment, compensation, benefits, performance management, employee relations, recruiting and retention, and compliance with all applicable federal, state and local laws.  Responsible for payroll function which includes payroll processing, benefits, taxes and financial reports.

The salary range is $35 to $39 per hour in addition to a robust benefits package and profit sharing program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Establish credibility throughout the organization with management and the associates in order to be an effective listener and problem solver of people issues.
• Assists in the recruitment and interview process.
• Administers job-related employment tests, investigation requests, and new associate background checks.
• Leads orientation and on-boarding program.
• Provides support for training programs; updating training documentation in HRIS and excel spreadsheets.
• Responsible for maintaining personnel and payroll records and ensuring compliance.
• Assists with processing of terminations.
• Performs investigations for accidents and insurance carrier report preparation.
• Performs the payroll function for the company (verify time, prepare, print and mail).
• Process all EFT’s for Payroll (IRS, State of DE, and Pension Contributions).
• Responsible for entering Burden Rates for Operations (PMs, HVAC Service Engineers, BAS Technicians, etc.).
• Update Pension contributions for all associates, reconciliation and setting up pension loans; enter maximum limits for 401k, Roth, HSA annually prior to first payroll of the year.
• Responsible for data and reporting for the HR database system, including EEO-1, AAP, and OSHA reporting.
• Cost-code invoices for Accounts Payable; redistribute Customer Events for Marketing.
• Post eliminations on inter-company invoices.
• Initiate enrollment of associates in insurance plans, monitor and account for status changes and updates until coverage ceases.
• Maintain and account for all company credit cards and EZ Pass accounts; and post all job specific costs and transactions to the general ledger.
• Supports Safety program, including all insurance events and claims, safety meetings, safety tips, and customer site updates (ISN, Avetta, etc.).
• Support inventory an annual basis and enter data.
• Responsible for keeping information confidential.
• Flexibility to work afterhours/weekends, as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• Associate's degree or equivalent from two-year College in accounting or human resource management and two to three years related experience; or equivalent combination of education and experience.
• Working knowledge of Microsoft Office products
• Prefer experience and knowledge in using HRIS systems
• SHRM-SCP or SHRM-CP or PHR or SPHR preferred

TEAMWORK

• Demonstrate and promote a spirit of cooperation and teamwork throughout company.
• Continually look for ways to improve processes and serve customers effectively, both internal and external.

LANGUAGE SKILLS

• Requires self-direction, tact, diplomacy and clear courteous and professional manner when dealing with associates.
• Ability to effectively present information and respond to questions from customers, associates, and company leadership.

MATHEMATICAL SKILLS

• Ability to work with and apply mathematical concepts in practical situations.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Typical office environment
• The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required

• Talk, hear, walk, sit, and use hands to operate computer keyboard and telephone.
• Reach with hands and arms; climb or balance; and stoop, kneel or crouch.
• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Close and distant vision.

CUSTOMER SERVICE

• Provide an exceptional customer experience. Communicate with internal and external customers in a friendly, professional, and patient manner.
• Perform all duties with the goal of building and maintaining long-term customer relationships
• Immediately address any customer’s concern. Request involvement of other company personnel as required.  Notify Team Leader of any major concerns and the action taken to resolve

SAFETY

• Use and promote safe work practices in the office.
• Notify Team Leader or Safety Director of any unsafe conditions

OTHER REQUIREMENTS:

• Strong organizational skills
• Excellent oral and written communication skills
• Professional appearance
• Mobility within the office
• Able to prove U.S. Employment eligibility
• Ability to pass drug screening
• Flexibility to work overtime/weekends, as required
• Ability to travel, with occasional overnight stays