Data & Compliance Analyst

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

JOB RESPONSIBILITIES:

• Monitor and maintain compliance with federal scholarship, tuition management, and financial aid regulations
• Perform regular data audits across client accounts to ensure accuracy, completeness, and regulatory alignment
• Prepare and submit required compliance reports to internal and external stakeholders
• Develop and maintain compliance documentation, policies, and standard operating procedures
• Partner with Onboarding Specialists to validate that new clients meet all regulatory requirements at go-live
• Identify compliance risks and escalate issues with recommended remediation steps
• Stay current on regulatory changes affecting federal programs and communicate impacts
• Support internal and external audits by preparing documentation and responding to information requests

EDUCATION:

Bachelor's degree in Business Administration, Data Analytics, Information Systems, Finance, Accounting, or a related field, or an equivalent combination of education and experience preferred.

EXPERIENCE:  

• 2–4 years of experience in data analysis, compliance, audit, program administration, or a related analytical role.
• Experience performing data validation, audits, and reporting while maintaining accuracy and compliance with established policies, regulations, or organizational standards.
• Strong analytical and problem-solving skills with the ability to identify trends, assess risks, and recommend process improvements.
• Proficiency with Microsoft Office Suite, particularly Excel, and experience using reporting, database, or case management systems.
• Experience working with sensitive data in a regulated environment (financial services, education, or government preferred)
• Familiarity with FERPA, Title IV, or federal scholarship regulations preferred

COMPETENCIES/SKILLS:  

• Strong analytical skills with the ability to interpret data, identify trends and discrepancies, and support informed decision-making.
• Knowledge of compliance principles, audit processes, data governance, and regulatory requirements, with the ability to ensure adherence to applicable policies and standards.
• Excellent attention to detail and organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills, with the ability to prepare reports and communicate findings to technical and non-technical stakeholders.
• Ability to identify compliance risks, recommend corrective actions, and contribute to continuous process improvement initiatives.
• Ability to collaborate effectively with cross-functional teams while handling confidential and sensitive information with discretion.
• Demonstrated ability to work independently, exercise sound judgment, and maintain accuracy in a fast-paced environment.

Compensation range for this role is $52,000 to $54,000, depending on experience.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.  

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring