Credit Manager

Credit Manager

Overview:

The Credit Manager is responsible for the overall operation of the Hotel accounts receivable department.  This will include the day-to-day operations, acceptable collection ratios, upholding credit policies and procedures, training and development of staff and establishing sound working relationships with other departments. Must established sound relationships with clients, guest, internal shareholders in order to successfully manage the end-to-end accounts receivable process for the resort.

Responsibilities:

Direct billing application processing. Work closely with Omni Shared Service Center in order to evaluate credit worthiness and privilege for direct bill approvals. Accurate and timely invoicing of all billings (Groups, Social Events, Catering, Wholesale & Membership). All A/R billings to be completed and sent within 5 calendar days Collection of outstanding debts. Conduct client bill reviews regularly. Attendance at resume and pre-convention meetings. Handle A/R billing questions/adjustments. Respond to guest and membership inquiries. Handle credit, charge backs and return checks. Standardize and address front office procedures and policies as they relate to accounting. Conduct and participate in monthly credit meetings, update aging report on a weekly basis Participation in the future planning of any procedures affecting accounting. Coach, council, motivate, review and discipline staff. Training and development of accounts receivable staff. Uphold credit policies and procedures. Account reconciliation as directed. Other accounting duties at management's direction. Troubleshoot areas of opportunity within the Resorts Finance and Accounting operations – provide direction to department heads and managers throughout the Resort to help meet Omni standards. Monthly prepare properly supported journal entries to record and properly close each accounting cycle. Work closely with Sales, Catering, Convention service and all departments to ensure accuracy and timeliness of all bills to ensure health of the Resorts financial health.

Qualifications:

Knowledge of ten key calculator, computer and spreadsheet programs.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have 2+ years credit management/accounts receivable in hotel accounting. Opera experience is preferred. Previous supervisory or management experience is preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is occasionally required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.