Benefits & Payroll Coordinator

About the role

The Benefits & Payroll Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot’s payroll and benefits functions. Reporting directly to the Manager, Total Rewards, this role works in close partnership with and under the guidance of the Payroll Specialist and the Benefits & Compensation Specialist to ensure seamless day-to-day delivery of employee programs.

This position is designed for an early-career professional with at least one year of experience who is eager to grow their expertise across the Total Rewards landscape. The role is split with approximately 60% of time dedicated to payroll operations and 40% dedicated to benefits administration.

What you'll do

Payroll Operational Support

• Processing Assistance: Work under the direction of the Payroll Specialist to support the accurate execution of bi-weekly payroll, focusing on data entry, validation, and timecard auditing.
• Timekeeping Oversight: Monitor time-tracking submissions for non-exempt employees, ensuring all hours are approved and documented according to policy.
• Employee Support: Act as the first point of contact for routine payroll inquiries, escalating complex issues to the Payroll Specialist or Manager as needed.
• Data Integrity: Update and maintain payroll-related records in the HRIS, ensuring new hires, terminations, and tax changes are captured with 100% accuracy.
• Compliance: Assist with the preparation of payroll reports and documentation for regulatory filings or internal audits.

Benefits & Wellness Coordination

• Lifecycle Administration: Support the Benefits & Compensation Specialist in coordinating the benefits lifecycle, from new hire enrollment to life event changes and terminations.
• Inquiry Management: Respond to foundational benefit questions regarding medical, dental, vision, and retirement plans, ensuring a high-touch employee experience.
• Vendor & Billing Support: Assist in reconciling monthly benefit invoices and coordinating with vendors to resolve eligibility or enrollment discrepancies.
• Open Enrollment Support: Provide "all-hands" support during annual open enrollment, assisting with data testing, material distribution, and employee help desk coverage.
• Program Assistance: Support the administration of ancillary programs such as wellness initiatives, commuter benefits, and tuition reimbursement.

Team Collaboration & Governance

• Cross-Functional Support: Act as a "swing resource" to assist both the Payroll and Benefits specialists during peak cycles or absences.
• Process Documentation: Help maintain and update standard operating procedures (SOPs) for Total Rewards workflows.
• Systems & Reporting: Assist the team in generating basic reports and performing data audits to ensure system health across all Total Rewards platforms.

What you'll bring

Experience

• 1+ year of professional experience in an HR, Payroll, or Benefits capacity.
• Foundational understanding of payroll processing workflows.
• Exposure to employee benefit programs (Medical, 401(k), etc.).

Skills & Competencies:

• Operational Mindset: A strong desire to learn the "how-to" of Total Rewards and a commitment to operational excellence.
• High Attention to Detail: Ability to spot errors in data and a commitment to maintaining accurate records.
• Customer Service: Professional and empathetic communication style when helping employees with sensitive pay and benefit questions.
• Technical Aptitude: Experience with Microsoft Excel (filters, basic formulas) and an interest in learning complex HRIS/Payroll systems.
• Accountability: Ability to thrive in a non-exempt environment by managing time effectively and meeting strict deadlines

Compensation and Benefits 

• Competitive Salary: Base range (commensurate with experience) + bonus

• Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build. 

• 401(k) Retirement Plan: Incudes a generous company match. 

• Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans. 

• Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. 

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.