Assistant Division Credit Manager

Location: SCP Phoenix, AZ; 18201 N 25th Ave, Phoenix, AZ 85023

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 420 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success.  As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!

You want Benefits? You’ve got it! Our generous benefits package includes: 

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

• 401 (k) with generous company match

• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)

• 100% employer paid Life Insurance and Long-Term Disability Insurance

• Paid Parental Leave

• Fully Funded Tuition Education Programs

• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

• Employee Stock Purchase Plan

• Employee Discounts and much more!

What to Expect?

The Assistant Division Credit Manager works closely with Sales Center Managers, current and potential customers, and the Divisional Credit Manager to support the credit function.

On a daily basis our Assistant Division Credit Manager:

• Interviews potential new customers to obtain personal and financial data.

• Reviews credit reports (Experian/D&B).

• Calls or writes to credit bureaus and personal references to check credit.

• Establishes credit limits on new and existing accounts, considering such factors as applicant’s assets, credit experience, and personal references.

• Notifies customer by mail, telephone or in person of acceptance or rejection of application.

• Creates and maintains credit & COD files.

• Maintains close relationship with sales center personnel keeping them aware of all situations.

• Reviews accounts and A/R terms closely with the Sales Center Managers and Divisional Credit Manager.

• Prepares weekly & monthly credit reports on current findings and action taken for all accounts.

• Accepts payments on accounts.

• Evaluates customer records and recommends that accounts be closed, credit limit reduced or extended, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.

• Interviews customers to investigate complaints, verify accuracy of charges, or to correct errors in accounts.

• Sends letters to customers having delinquent accounts to make payment.

• Other duties as assigned.

What You Will Need:

• Minimum of two years’ experience in wholesale/commercial credit and collections.

• Proficient MS Office skills.

• Good verbal and written communication skills.

• Excellent organizational skills.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!  Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. 

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.