Job Summary

Key Deliverables and Responsibilities

We are seeking a detail-oriented and solutions-driven Workday Finance Integrations & Automation Analyst to support the Finance Department’s technology ecosystem. This role plays a critical part in analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations, and driving automation initiatives that improve efficiency and data accuracy.

You will serve as a key liaison between Accounting and Technology teams, helping maintain system performance, troubleshoot issues, and identify opportunities for process improvement.

Key Responsibilities

Systems Support & Operations

• Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues

• Manage user access (activations/deactivations) and respond to internal and external system inquiries

• Lead incident management for third-party applications, coordinating with IT/IS teams as needed

• Create, track, and escalate support tickets

Integrations & Automation

• Identify, implement, and support automation tools, AI solutions, and system integrations

• Analyze accounting processes to uncover opportunities for efficiency improvements

• Support system upgrades, including testing, implementation, and communication

Data & Process Governance

• Ensure data integrity across financial systems and maintain system uptime

• Support compliance with IT controls and governance standards

• Develop and maintain documentation, including:

  • Policies and procedures

  • Training materials

  • User guides

Collaboration & Continuous Improvement

• Act as a liaison between accounting users and technology teams

• Gather user feedback and track system performance metrics

• Drive continuous improvement through data-driven insights

What We Are Looking For

• Strong analytical and problem-solving capabilities

• Ability to manage multiple priorities and meet deadlines

• Excellent written and verbal communication skills

• Strong customer service mindset

Technical Skills

• Proficiency in:

  • Workday Financial application support

  • Spreadsheets and macros

  • Financial and accounting systems

• Familiarity with system integrations, automation tools, or AI solutions is a plus

Education & Experience

• Associate’s degree or equivalent experience required

• 2+ years of related experience in accounting systems, finance operations, or technology support preferred