Senior Risk Manager - Global Payment Network Controls Advisory

We’re looking for a strategic, forward thinking Senior Manager for our Global Payment Network (GPN) Controls Advisory Team. In this role, you will use your leadership, communication, analytical and problem solving skills to partner with the GPN business to modernize its controls.  This talented team will act as a critical bridge between risk and business partners, providing expert guidance on controls best practices, new control builds, and modernizing and improving existing controls.  

You will need a well developed risk and control mindset, strong judgment, and the ability to influence priorities to GPN Leaders and across the Lines of Defense teams to grow and maintain a strong Controls Advisory program.  

The ideal candidates will possess a unique combination of strong leadership qualities including strategic planning, outstanding communication and soft skills, with natural problem solving and analytical skills and collaboration abilities. This position will require strong judgment and relationship management to understand the needs and requirements of partners across the company.

Scope and Responsibilities:

• Act as a point of contact for controls-related projects and inquiries to provide expert advice and guidance on new control builds as well as modernization of existing controls. 
• Drive initiatives to automate and improve control processes where appropriate.
• Develop of a scalable controls advisory function and framework to support the GPN business.
• Help to ensure alignment of first line controls with relevant regulations, risks, internal policies, and industry best practices.
• Partner with second and third lines of defense to ensure a cohesive and effective overall control environment.
• Provide oversight and guidance to the GPN business on the implementation and adherence to the controls governance framework and partner to embed controls governance principles within their day-to-day operations.
• Build and maintain strong relationships with key stakeholders across the first, second, and third lines of defense.

Here’s what we’re looking for in an ideal teammate:

• You are a curious, critical thinker who seeks to understand the business, its processes, risks and control environment.
• You create leverage, positive energy and an environment that fosters trust, collaboration, and belonging.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious.
• You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives.
• You do the right thing and lead by example.

Basic Qualifications:

• Bachelors Degree or military experience
• At least 5 years of Risk Management experience, with expertise on control creation,  testing, methodology and design best practices. 
• At least 5 years of experience supporting, partnering and interacting with internal business clients
• Experience leveraging AI tools to efficiently mitigate risk and improve processes

Preferred Qualifications:

• Masters Degree
• 5+ years of Project Management experience leading cross functional projects and programs in Risk
• 5+ years of Financial Services risk management experience
• 3+ years of experience in Data Analysis
• 3+ years of people management experience
• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)
• Lean, Agile, Six Sigma or Business Process Management
• PMP Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).