Business Risk Manager II - Contact Center

M&T Bank • Buffalo, New York • Full Time • $107,500–$179,100 / year

Posted on Wed, Oct 14, 2026

Overview:  

Manage the first line of defense risk management responsibilities of the business unit in accordance with the Enterprise Risk Framework. Oversee the proactive identification, accurate assessment and reporting of risks impacting the business unit, including loss events and Key Risk Indicators (KRI's). Ensure the appropriate escalation of identified issues and the timely completion of remediation plans. Manage the team responsible for risk and control functions in the business unit.  Assist the Business Risk Officer in setting direction for the department and risk policy of the organization.

Primary Responsibilities:     

Education and Experience Required:

Bachelor’s degree and a minimum of 7 years' relevant work experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' relevant work experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

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  • Advertised pay for Risk Manager: a median of $136,825 across 734 priced postings. This posting advertises $107,500 to $179,100, 5% above that median. Explore the market
  • M&T Bank's roles typically close in 24 days; the market median is 14 days. Time to close
  • None of M&T Bank's 22 tracked postings is more than six months old. Posting hygiene

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