Payroll Supervisor

Job Title: Payroll Supervisor

Department: Human Resources

Reports to: Senior Total Rewards Manager

Location: Sturtevant, WI

Position Summary

The Payroll Supervisor is responsible for overseeing the company’s payroll process, ensuring employees are paid accurately and on time while maintaining compliance with applicable federal, state, and local regulations. This role supervises payroll activities, resolves payroll issues, and partners with HR, Finance, and department leaders.

Compensation

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

About Us

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff. 

Key Responsibilities & Expected Results:

• Oversee the weekly/biweekly payroll process, including timekeeping, earnings, deductions, adjustments, and final payroll submission.
• Review payroll for accuracy and compliance and ensure all payroll deadlines are met.
• Supervise and support payroll staff, assigning work and providing training and guidance.
• Manage payroll records, employee changes, deductions, garnishments, taxes, and other payroll-related transactions.
• Partner with HR and managers on new hires, terminations, transfers, pay changes, bonuses, leave, and other employee changes.
• Research and resolve employee payroll questions and discrepancies.
• Ensure compliance with applicable federal, state, and local payroll laws and regulations and set up new state tax jurisdictions as needed.
• Prepare payroll reports and assist Finance with payroll-related reconciliations, audits, and reporting.
• Maintain accurate payroll and employee records while protecting confidential information.
• Identify opportunities to improve payroll processes, controls, and efficiency.
• Work with payroll/HRIS vendors and troubleshoot system issues.
• Support year-end payroll activities, including W-2s, tax reporting, and audits.

Key Performance Indicators (KPI’s) 

• Track and reduce payroll errors, adjustments, and employee pay discrepancies
• ≥99% accuracy with minimal payroll corrections or adjustments.
• 100% completion of required payroll tax filings, reporting, and compliance requirements by applicable deadlines.
• Timely resolution of employee payroll questions and issues, with a focus on first-time resolution.

Qualifications and Skills 

Education and Experience

• 3+ years of payroll experience, preferably with supervisory or lead experience.
• Strong understanding of payroll processes and applicable regulations.
• Experience with payroll and HRIS systems; ADP Workforce Now experience preferred.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple deadlines and confidential information.
• Strong communication and problem-solving skills.

Technical Skills

• Experience with ADP Payroll
• Strong Excel and analytical skills.

Core Competencies (Results based)

• Payroll Processing and Compliance
• Leadership and Team Management
• Accuracy and Attention to Detail
• Problem Solving and Decision Making
• Communication and Cross Functional Collaboration

Success Profile (What great looks like)

• Payroll is consistently processed accurately and on schedule with minimal errors or adjustments.
• Builds strong working relationships with HR, Finance, managers, and employees and is viewed as a reliable resource for payroll-related questions.
• Quickly identifies payroll issues, determines root causes, and implements effective solutions.
• Effectively leads, supports, and develops the payroll team while maintaining accountability.

Working Conditions

Onsite in a manufacturing environment. 

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture. 
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business. 
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly. 
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits 

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family. 
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance. 
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA). 
• Paid holidays, personal days, and vacation days to support work-life balance. 
• A 401K retirement plan with a company match and annual fixed contribution 
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location. 

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Come be a part of our team and grow with us!

Apply

Please submit your resume, and salary requirements to https://us.ndpaper.com/careers

No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.