Payroll Administrator
COPE Galway • Galway, Ireland • Full Time • $34,687.2–$34,687.2 / year
Posted on Tue, Sep 29, 2026
About COPE Galway
COPE Galway has been providing essential social services in Galway for 60 years. We respond to the needs of people experiencing homelessness, women and children subjected to domestic abuse, and we support older people towards healthy, independent ageing. Our vision is for a community where every person is valued, cared for, and supported at every stage of life.
COPE Galway is deeply embedded in the Galway community. We are founded on the belief that together we can make a positive difference in the lives of the people we serve and our community.
Our People
Our People, COPE Galway staff and volunteers, are the driving force behind everything we do. Their passion, commitment, and professionalism enable us to deliver a wide range of services, support more people, and make a real impact in the community.
We have a diverse range of roles, from frontline support workers and social care professionals to catering, community engagement and other professional roles. Each role is crucial in ensuring we deliver our services effectively and make a positive impact in the community.
Working with COPE Galway
Joining our team means you will make a lasting, positive impact on the lives of the families and individuals we support and contribute to driving meaningful social change in the community. Whether you are a frontline worker directly supporting clients or in an administrative role, you are vital to our efforts to address critical issues like homelessness and domestic abuse and to ensure that older people are valued and supported.
At COPE Galway, we prioritise the development and wellbeing of our people. We offer a supportive work environment, with opportunities for ongoing training, personal and professional growth, and leadership development.
Our Culture
We foster an inclusive, supportive and respectful workplace, where diversity is valued. Our team is united by a shared mission and a genuine passion for empowering people and creating meaningful change. We take a trauma-informed approach to the way we work and foster this culture in every aspect of the organisation, including a focus on the health and wellbeing of our staff.
Position Overview:
We are seeking a detail-oriented and experienced Payroll Administrator to join the existing payroll team at COPE Galway to manage the Time and Attendance system and prepare accurate payroll data for submission to our external payroll provider. This is a key role ensuring staff are paid accurately and on time.
The successful candidate will support and work closely with the HR & Payroll Coordinator, Finance and HR teams.
The primary focus areas of the role are to maintain the Time and Attendance system (Softworks) and to process all required reports to ensure accuracy of the monthly payroll file, adhering to payroll deadlines.
Key Responsibilities
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- Administration of Softworks to include new starters, rosters, weekly timesheets, various reports, employee and manager access etc. in line with COPE Galway policies.
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- Review and approval of all employee timesheets to ensure worked hours, premiums and absences have been applied correctly in line with tight reporting deadlines with the external payroll provider.
- Prepare and submit the monthly payroll input file to the external payroll provider, ensuring hours, salaries, premiums and deductions are accurately recorded.
- Reconciling external payroll provider files and liaising with same to ensure all payroll changes are accurately reflected in monthly payroll payments.
- Process starters, leavers, maternity/paternity leave, sick leave, and other absence-related payroll adjustments.
- Calculating employee annual leave entitlements in conjunction with Softworks, ensuring accuracy and queries in relation to same are dealt with in a timely manner.
- Manage pension contributions (in conjunction with pension administrator), union and other deductions.
- Respond to staff queries regarding time and attendance system, pay and deductions in a timely and confidential manner.
- Assist with the annual audit and provide payroll documentation as required.
- Maintain accurate payroll records in line with GDPR and organisational data protection policies
- Completion of various Payroll related query forms regarding Salary certs, Social Welfare PRSI, Earnings, and Maternity etc.
- Assist in maintenance of the payroll inbox, handling incoming and outgoing email and responding in a timely, courteous manner respecting confidentiality at all times.
- Complete other duties as required
Criteria
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- Discretion and a strong understanding of confidentiality and data protection (GDPR)
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- Experience with time and attendance systems
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- Experience of payroll administration advantageous
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- High level of accuracy and attention to detail
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- Analytical and problem-solving focus, with strong numerical skills
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- Strong organisational skills and ability to meet strict deadlines
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- Proficiency in Microsoft Excel and Microsoft Teams
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- Excellent communication skills, both written and verbal
Key Terms and Conditions of employment:
Term of Contract: 1 Year Fixed-Term contract
Hours of work: 37 hours per week
Salary: COPE Galway: Clerical Grade (IV)- €34,687.22
Method of pay: Monthly via bank transfer
Annual Leave: 24 days pro-rata per annum
Place of work: COPE Galway, Calbro House, Tuam Road, Galway
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