OTC Collections Analyst

Job Title: OTC Collections Analyst
Location: Louisville, KY 40223
Duration: 9 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift Timings: 09:00 am to 06:00 pm

Job Summary:

• The Collection Analyst is responsible for managing a substantial portfolio of Ad Sales for Local TV Stations, including identifying and resolving discrepancies, maintaining a consistent payment pattern, and fostering strong client relationships.
• The role requires the use of various collection methods and techniques to optimize cash flow and minimize bad debt risk.
• As a key player within the organization, the Collector directly impacts Client's financial results.
• This position is part of the Order to Cash team, based in Louisville.

Responsibilities:

• Oversee Ad Sales TV Stations Collections portfolio varying from $10M- $125M.
• Contacting customers for the prompt collections and resolution of the aged receivables using various collection methods.
• Keeping adequate records of all contact made with customers.
• Performing timely follow-up on accounts ensuring customers pay within payment terms.
• Managing & resolving high volume of customer discrepancies (ensuring proper communication with ad sales, & stakeholders).
• Meeting cash collection targets (KPI's such as Cash targets, Aging, DSO, % of Overdue).
• Providing leadership with periodic cash forecast projections.
• Working closely with other departments / functions to understand the specific issues causing payment delays; also directly involved in determining the most appropriate course of action (account credit holds, payment plans).
• Preparing routine reports for the management team.
• Organize and participate in the periodic aging reviews with Management.
• Supporting customer's ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.).
• Working closely with various departments, playing an active role during month end close activities.
• Ensuring that Accounts Receivable ledgers are properly managed.
• Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances).
• Providing detailed backup explanation of outstanding AR balances to both internal & external auditors.
• Prepare Discrepancy reports for Sales Management.
• Providing immediate escalation of any concerns such as changes in the customers payment trends.
• Prepare customer refund requests.
• Advise Credit department in a timely manner of all accounts experiencing financial difficulties.
• Run, prepare and analyze various reports, including the discrepancy report, cash package and monthly aging reports.
• Prepare cash forecast reports for month end expectations for Manager's review.
• Work within a team environment to achieve established common goals and deadlines, including established Cash targets.
• Work on month end close jointly with OTC center of excellence hubs and controllership teams. During critical times, this may include applying cash.
• Embrace technology changes and forward AI solutions.

Requirements:

• 0-3+ years of relevant working experience in a similar role in Accounts Receivable.
• Credit.
• Collections.
• Billing.

• Bachelors degree in Business, Accounting, Finance or other relevant fields.
• General knowledge of accounting principles a plus.
• Strong knowledge of Microsoft Office -Excel & Word.
• Strong communication skills - oral, written, interpersonal.
• Strong Analytical and problem-solving skills.
• Ability to multi-task, prioritize and deal with ambiguity.
• Flexibility with work schedule.
• Demonstrated the ability to be a team player and possess strong work ethic and integrity.
• Ability to operate in a fast paced environment and meet critical deadlines.
• Demonstrate excellent organizational skills.
• Demonstrate strong interpersonal skills.
• Collections experience a plus.
• Language skill a plus.
• Experience in media industry a plus.
• Ability to adapt to organizational transformation.
• ERP or financial system experience a plus (SAP, Oracle a +).

• 0-3+ years of relevant working experience in a similar role in
  • Accounts Receivable
  • Credit
  • Collections
  • Billing
• Strong knowledge of Microsoft Office -Excel & Word
• Strong communication skills - oral, written, interpersonal
• Strong Analytical and problem-solving skills
• Ability to multi-task, prioritize and deal with ambiguity
• Flexibility with work schedule
• Demonstrated the ability to be a team player and possess strong work ethic and integrity
• Ability to operate in a fast paced environment and meet critical deadlines
• Demonstrate excellent organizational skills
• Demonstrate strong interpersonal skills
• Ability to adapt to organizational transformation
• ERP or financial system experience a plus (SAP, Oracle a +)

Nice to Have:

• Experience in media industry a plus
• Collections experience a plus
• Language skill a plus (bilingual Spanish)
• General knowledge of accounting principles a plus
• Preferred - Bachelors degree in Business, Accounting, Finance or other relevant fields.