MassHealth Accounts Receivable Coordinator

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) five years of full-time, or equivalent part-time, professional experience in accounting or auditing, of with at least (B) three years must have been in a supervisory, administrative or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. 

Substitutions:

I. An Associate's degree with a major in accounting, business administration or business management may be substituted for a maximum of one year of the required (A) experience.*

II. A Bachelor's degree with a major in accounting, business administration or business management may be substituted for a maximum of two years of the required (A) experience.*

III. A Graduate degree with a major in accounting, business administration or business management may be substituted for a maximum of two years of the required (A) experience and one year of the required (B) experience.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE\:  Educational substitutions will only be permitted for a maximum of one year of the required (B) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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System Requirements

The Executive Office of Health and Human Services (EOHHS) is seeking a dynamic and proactive accounting professional to coordinate the day-to-day functions of the MassHealth Accounts Receivable unit to ensure effective and efficient processes are established and followed.  The ideal candidate will have strong computer skills as well as strong communication skills (both written and verbal), and a practical understanding of accounts receivable.  The selected candidate supports and works closely with management, program staff and other agencies. 

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·       Supervises a team of 6 union employees (this number could change)

·       Review incoming mail, payments and correspondence, and coordinate the resolution of returned checks, rejected payments, and unidentified receipts with vendors, banking institutions, and agency staff.

·       Prepare checks to deposit to the appropriate account, ensuring proper tracking and allocation

·       Monitor and reconcile multiple bank lockboxes, sweep accounts, and other banking transactions to ensure funds are accurately recorded and allocated.

·       Work with banking entities and respond to any banking questions and concerns.

·       Accurately record and reconcile receivables, cash receipts, state intercept payments, refunds, and third-party collections in the State accounting system, Mosaic.

·       Responsible for accurately recording and reconciling accounts receivable transactions in Mosaic.

·       Work with third party collection contractors to ensure accurate reporting and reconciliation.

·       Responsible for recording debt transfers, recoupments, withholds and withhold releases in Medicaid Management Information System (MMIS).  Work with program staff, vendors, providers, EHS Revenue and Legal throughout process to ensure timeliness and accuracy of transactions.

·       Utilizes MassHealth Regulations to research outstanding Accounts Receivable aging to determine collectability, state intercepts timelines and write-off.  Coordinate with EHS Revenue and Legal departments on mailings and collection efforts.

·       Utilize and maintain MassHealth accounts receivable access databases.  Importing and exporting data from other programs, correcting errors, and running queries to create reports.

·       Create, maintain, and distribute daily, weekly, monthly, quarterly, and ad hoc MassHealth reports for program and budget staff. Analyze data to ensure accuracy.

·       Respond to and resolve all audit inquiries.

·       Manage and oversee the timely processing of all year-end transactions as required by the Office of the Comptroller.

·       Serve as the back up to the MassHealth Accounts Receivable Supervisor in meetings and assist in managing the daily operations when MassHealth Accounts Receivable Supervisor is not available.

Required Qualifications:

·       Knowledge of principles and practices of accounting.

·       Demonstrated ability to express concepts and ideas orally and in writing

·       Talent for preparing general reports and spreadsheets.

·       Capacity to multi-task, meet deadlines, and work with minimal or no supervision.

·       Proficiency with computers and software programs related to position including Microsoft Office (Excel, Word, and Outlook).

·       Ability to exercise discretion and work with confidential and sensitive information.

·       Prior supervisory and/or management experience.

Preferred Qualifications:

·       Prior experience within a healthcare related accounts receivable unit, with an emphasis on Medicaid billing and/or collections.

·       Experience working with banking and/or lockbox transactions and reconciliations.

·       Ability to demonstrate a strong work ethic and personal accountability.

·       Proven ability to work under tight deadlines and handle pressure, possessing a strong sense of urgency and agility.

·       Skilled in reading and interpreting financial reports, accounts, and ledgers; proficiency in calculating, balancing and compiling figures.

·       General understanding of accounting principles and practices applied to Generally Accepted Accounting Principles (GAAP), Generally Accepted Government Auditing Standards (GAGAS), and Generally Accepted Auditing Standards (GAAS).

·       Familiarity of state and federal laws, rules, and regulations governing expenditures of state and federal funds.

·       Capacity to establish and maintain effective working relationships with agency officials, staff associates, other employees, and vendors.

·       Experience with state fiscal systems such as Medicaid Management Information System (MMIS) and Massachusetts Management Accounting and Reporting System (MOSAIC) a plus.

·       Proficiency or understanding of Microsoft Access

About the Executive Office of Health and Human Services (EOHHS):

The Executive Office of Health and Human Services (EOHHS) oversees expenditures of approximately $24 billion annually, and as the largest secretariat, has nearly 22,000 employees. EOHHS services directly touch the lives of slightly more than 1 in 4 residents of the Commonwealth – including some of our most vulnerable children, youth, adults, and elders. Health and human services programs represent more than half of our state’s budget, making it vitally important to responsibly oversee services to achieve long-term sustainability. Throughout the secretariat, our efforts are focused on health, resilience, and independence.  We are charged with improving health outcomes, building resilience, and maximizing independence thus contributing to the quality of life for the residents we serve and the Commonwealth as a whole.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http\://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at\: EOHHS Candidate ADA Requests  For questions regarding this requisition, please contact Employment and Staffing at 1-800-510-4122, option 4.

For questions regarding MassCareers access and navigation please contact MassHR at 617-979-8500.