Manager Accounts Receivable Management Damage (M/W/D)

Your Role at Sixt

You will take responsibility for the entire receivables management in claims across all Sixt corporate countries. As an experienced manager, you will lead a team of approx. 15 colleagues at the Rostock and Berlin locations, ensuring professional processes, strategic partnerships, and sustainable customer loyalty. You will manage escalations, coordinate external service providers, and continuously develop your team with a clear focus on solution orientation and entrepreneurial thinking.

• You are responsible for the complete coverage of all corporate countries in claims receivables management and ensure professional, efficient processing.
• You coordinate cooperation with service providers and collection agencies and continuously optimize the processes and results of these partnerships.
• You handle escalations and support strategically important customers, without daily operational customer contact, but with a clear focus on solution orientation and customer loyalty.
• You develop strategies for customer loyalty and ensure that inquiries are handled professionally and solution-oriented.
• You lead your team of about 15 colleagues, foster individual strengths, and create an environment where your colleagues can grow.
• You clearly and convincingly represent your point of view while simultaneously demonstrating genuine understanding of the customer's perspective.

Your Skills Count

Receivables Management

You have several years of experience in receivables management, ideally in the claims sector or an insurance-like environment (e.g., claims management).

Claims Expertise

You possess in-depth expertise in claims or comparable regulatory or financial contexts.

Commercial Profile

You have a commercial profile with demonstrable customer experience.

Leadership Experience

You have at least 3 years of leadership experience, preferably in a similarly structured role.

Technical Understanding

You are able to quickly familiarize yourself with new tools and systems and show an interest in AI and its potential to leverage optimization opportunities.

Communication & Stakeholder Management

You impress with excellent communication skills, both written and oral, internal and external. You manage stakeholders confidently up to the C-level.

Solution Orientation

You maintain a clear course even in difficult situations and demonstrate empathy for customer perspectives while also asserting yourself.

Language Skills

You speak German and English fluently; both languages are mandatory.

What We Offer You

Extra Benefits

Benefit from discounts on Sixt rent, share, ride, and Sixt+ (car subscription), attractive vehicle leasing offers, and exclusive deals with partners for travel, technology, fashion, and more.

AI Excellence

With Claude by Anthropic and SixtGPT, our own AI platform, you will work with state-of-the-art AI tools from day one. We give you the freedom to try out new technologies, continuously expand your know-how, and use AI purposefully to work faster, smarter, and with more impact.

Mobility Power

You will receive a monthly subsidy from us as a contribution to your individual mobility.

Future Plus

We support your retirement planning and assist you with capital-forming benefits to ensure you are optimally covered.

Flexibility

Enjoy 30 days of vacation and a hybrid work model with flexible hours.

Heartfelt Cause

Every year, take a day to volunteer for a charitable organization dedicated to the well-being of children.

About Us

We are a leading global mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products Sixt rent (car rental), Sixt share (car sharing), Sixt ride (taxi, ride, and chauffeur services), and Sixt+ (car subscription) and gives our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At Sixt, a first-class customer experience and outstanding customer service are paramount. We rely on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!