Accounts Receivable Supervisor

Location: Dublin

Job Type: Full-Time

About the Role

We are seeking an experienced and proactive Accounts Receivable Supervisor to join our Finance team. This is a key role responsible for overseeing the end-to-end Accounts Receivable and billing function, ensuring billing accuracy, effective debtor management, timely revenue collection, and robust financial controls.

The successful candidate will supervise and support the Accounts Receivable team while working closely with Finance, home administrators, Credit Control, HSE/NTPF and other stakeholders to ensure accurate and timely billing and funding.

Key Responsibilities

Billing & Revenue Assurance

• Take ownership of the end-to-end Accounts Receivable and billing process, from resident admission and fee set-up through to invoicing, cash allocation, reconciliation and reporting.
• Ensure accurate and timely invoicing for private residents, Fair Deal/NHSS contributions, HSE/NTPF payments, additional services and top-up fees.
• Verify that fee schedules and resident contracts are correctly applied.
• Monitor occupancy-related revenue, including admissions, discharges and fee changes.
• Identify and resolve billing issues that may result in delayed or missed payments, including funding gaps, incorrect fee set-up, missing approvals, disputed charges and delayed adjustments.

Debtors’ Ledger Management

• Maintain a strong understanding of the debtor’s ledger, including aged debt, credit balances, unallocated cash and billing movements.
• Regularly review and analyse debtor balances and identify key trends and movements.
• Provide clear explanations of debtor balances by funding type, home, resident category and ageing profile.
• Monitor debtor ageing and investigate billing inaccuracies, funding delays and disputed balances.
• Work closely with the Credit Control Manager to provide accurate billing and ledger information to support collection activity.

Fair Deal/NHSS & HSE/NTPF Funding

• Monitor Fair Deal/NHSS approvals, resident contributions and funding timelines.
• Liaise with HSE/NTPF regarding payment queries, discrepancies and delayed funding.
• Identify funding gaps and work with relevant stakeholders to minimise revenue delays.
• Ensure funding changes are accurately and promptly reflected in resident billing records.

Reporting & Internal Controls

• Prepare high-level revenue and debtor reports for the Senior Finance Manager.
• Analyse debtor days, debtor movements, billing risks, payment trends and cash-flow impacts.
• Support internal and external audits by maintaining accurate records and reconciliations.
• Ensure compliance with GDPR, company financial policies and relevant regulatory requirements.
• Develop and maintain Standard Operating Procedures (SOPs) for Accounts Receivable activities.

Team Supervision & Process Improvement

• Supervise, support, coach and develop Accounts Receivable team members.
• Allocate workloads and ensure key deadlines and performance targets are achieved.
• Provide training and guidance on billing systems, AR processes, funding schemes and financial policies.
• Monitor team KPIs and promote accountability and operational excellence.
• Identify opportunities to improve processes, reporting, automation and financial controls.
• Promote a proactive and solutions-focused approach, ensuring issues are anticipated, followed through and escalated appropriately.

Essential Requirements

• 3–5 years’ experience in Accounts Receivable, billing, revenue or finance operations, ideally within a high-volume or multi-site environment.
• Strong knowledge of end-to-end Accounts Receivable and billing processes.
• Proven experience managing and analysing a debtor’s ledger, including aged debt, credit balances, unallocated cash and ledger movements.
• Experience identifying and resolving billing issues, funding gaps and discrepancies.
• Experience preparing or reviewing revenue, billing and debtor reports for finance management.
• Previous experience supervising, supporting or developing Accounts Receivable or finance team members.
• Strong Microsoft Excel skills and experience using finance or ERP systems.
• Excellent communication and interpersonal skills, with the ability to handle sensitive financial information professionally and confidentially.
• Strong attention to detail, organisational skills and the ability to work to deadlines.

Desirable Experience

• Experience improving Accounts Receivable processes, reporting, controls or automation.
• Experience within nursing homes, healthcare, residential care or a multi-site service environment.
• Knowledge of Fair Deal/NHSS, HSE or NTPF funding arrangements.
• Relevant finance or accounting qualification or part-qualification, such as ATI, ACCA, CIMA, CPA or equivalent.
• Experience using NetSuite or another ERP/accounting system.
• Experience supporting audits, reconciliations and internal control reviews.

What We Are Looking For

We are looking for someone who is organised, analytical, proactive and commercially minded, with the confidence to take ownership of the Accounts Receivable function and drive improvements.

If you have strong AR experience, enjoy working with financial data, and have the leadership skills to support a high-performing team, we would be delighted to hear from you.

Apply now to join our Finance team as Accounts Receivable Supervisor.