Manager, Accounts Receivable - Billing, Cash App, & Credit
Fanatics • Jacksonville, Florida • Full Time
Posted on Wed, Jun 17, 2026
How you make an impact
- Oversee daily activities for billing, cash application, credit, and collections to meet service level agreements (SLAs) and key performance indicators (KPIs).
- Prepare and review weekly and monthly AR reports and dispute summaries for management.
- Manage month-end and quarter-end AR closing processes and ensure compliance with SOX controls.
- Lead projects that involve transition of responsibilities to Shared Services and 3rd parties, Oracle Fusion system enhancements, integration, and implementation.
- Assist with internal and external audit requests.
- Collaborate with Sales, Credit, and Legal teams to resolve credit issues and customer disputes promptly.
- Research, analyze, and resolve customer deductions, including shortage claims, pricing discrepancies, and contractual allowances.
- Maintain accurate process documentation and ensure updates are implemented timely.
- Provide training and guidance to team members and ensure adequate coverage for critical tasks.
- Build relationships with key Company customers and internal departments, including Sales, Finance and Customer Service to ensure timely resolution of customer issues.
- Contribute to process improvement initiatives and system enhancements.
- Hire, mentor, and develop team members.
What you bring to the team
- Bachelor’s Degree with 4+ years of invoice-to-cash experience; large organization experience preferred.
- ERP system experience (SAP/Oracle/Workday/D365) strongly preferred.
- 2+ years of experience supervising or leading an AR or Finance team.
- Ability to build solid working relationships with both internal and external customers at all levels.
- Proficiency in Excel, including LOOKUP functions and PivotTables.
- Ability to prioritize workload and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Effective communication skills with internal and external stakeholders.
- Ability to foster a positive, customer-focused team culture.