Accounts Receivable Manager
Cook Group • Bloomington, Indiana • Full Time
Posted on Sat, Aug 8, 2026
Overview
The Accounts Receivable Manager leads and manages the accounts receivable function for a specific region or market, ensuring effective cash collection, compliance, and process improvement. This role is responsible for driving team performance and supporting professional development.
Responsibilities
- Oversee daily operations of the accounts receivable team, ensuring timely and accurate collections across the assigned region or market
- Provide leadership, guidance, and mentorship to direct reports, fostering a collaborative and high-performing team environment.
- Set strategic direction for AR processes, driving continuous improvement and implementing best practices.
- Manage escalations and resolve complex or high-risk issues, supporting team members in problem-solving and decision-making.
- Monitor and report on key AR metrics, including aging reports, cash collection performance, and high-risk accounts.
- Ensure compliance with company policies, regulatory requirements, and legal standards in all receivable activities.
- Collaborate with internal stakeholders (Finance, Sales, Customer Service, Divisions) to resolve invoice queries and optimize collections.
- Lead negotiations with customers and influence senior management on AR strategy and policy.
- Support month-end and year-end closing activities, ensuring accurate reporting and reconciliation.
- Oversee and coordinate the activities of AI agents assigned to support AR tasks, ensuring alignment with team standards and procedures.
- Participate in ongoing training and contribute to a positive team culture.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business, or related field preferred; Associate degree or equivalent experience considered.
- 10+ years’ experience in credit & collections within a multi-national environment, with evidence of professional development.
- Prior experience in managing or mentoring AR teams is highly desirable.
- In-depth understanding of accounts receivable processes, credit management, and collections best practices.
- Advanced proficiency in Microsoft Office suite (Excel, Teams, Word, Outlook); experience with Oracle Cloud or similar ERP preferred.
- Strong leadership, delegation, and mentoring abilities.
- Excellent communication and interpersonal skills for engaging stakeholders and negotiating with customers.
- Analytical and problem-solving skills, with the ability to develop effective solutions independently.
- Ability to work within deadlines, manage multiple priorities, and adapt to changing business needs.
- Legal and regulatory awareness related to credit and collections.
- Customer service expertise, balancing assertiveness with empathy.
- Commitment to compliance with company policies, Code of Conduct, and confidentiality agreements.
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